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Ken Ganley Subaru Wickliffe

(3,064 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Best car buying experience ever!

Best car buying experience ever! Mike and team made the purchase of my new Crosstrek simple and without all of the usual back and forth that usually occurs at a dealership. I greatly appreciated their knowledge, experience and professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi James, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Best car buying experience ever!

Best car buying experience ever! Mike and team made the purchase of my new Crosstrek simple and without all of the usual back and forth that usually occurs at a dealership. I greatly appreciated their knowledge, experience and professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Subaru Crosstrek! We are so glad to hear that Mike and the team made the process so easy. We hope to see you again at Ken Ganley Subaru Wickliffe!

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Knowledgeable concerning the vehicle we purchased Offered

Knowledgeable concerning the vehicle we purchased Offered any review of the vehicle at any time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We appreciate your support! - Ken Ganley Subaru Wickliffe

Dealer response

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

Brandon made the appointment easy and thorough from start

Brandon made the appointment easy and thorough from start to finish! I had a quiet place to wait and pleasant Ganley employees everywhere, including someone who took time to answer my questions about new vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Marsha, thank you for choosing Ken Ganley Subaru Wickliffe and for sharing your experience with Brandon and our team. We hope to see you again in the future! Safe travels.

Lou was very helpful and pleasant to work with.

Lou was very helpful and pleasant to work with. He made the whole process a breeze. Would highly recommend this dealership to anyone, I will definitely be returning in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tena, we are thrilled that Lou made your experience so seamless and enjoyable. Thank you for choosing Ken Ganley Subaru Wickliffe and for sharing your support. Safe travels ahead!

They are always courteous and professional.

They are always courteous and professional. Jason asst. service manager always explains the costs and what service was done. Everyone from top to bottom represents Ganley Subaru in the highest professional manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, thank you for your kind words about Jason and our team! We appreciate your continued trust in Ken Ganley Subaru Wickliffe. Safe travels ahead!

Sevice representative was awesome and offered me a coupon

Sevice representative was awesome and offered me a coupon to help with my 1st service/repair- My vehicle was ready within in an hour

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Adrianne, we're so glad you enjoyed your experience with our team! Thank you for choosing Ken Ganley Subaru Wickliffe and for sharing your support. See you next time!

I came in today for express service and still got well

I came in today for express service and still got well taken care as if I had an appointment. I particularly appreciate Giovanni who always seems to go above and beyond to make sure I have a great customer experience. I also saw that Giovanni didn?t just do this for me, but for all the customers he was caring for! Especially when it comes to car issues, I?m glad I can trust in Giovanni and everyone at Subaru to ensure my car and I are well taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Tarah! We are so appreciative of your business and kind words. It's wonderful to hear that Giovanni and the team made your experience at Ken Ganley Subaru Wickliffe so comfortable and seamless. See you again down the road! Safe travels!

A very pleasant experience.

A very pleasant experience. I love my new Crosstrek. Our salesman Brian was very knowledgeable and patient..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Crosstrek! We're glad Brian made the experience smooth and enjoyable. Thank you for choosing Ken Ganley Subaru Wickliffe! Safe travels!

We loved everything about this dealership — great service

We loved everything about this dealership — great service and very friendly people! I recommend to anyone needing a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear our team made your purchasing experience so seamless. Thank you for choosing Ken Ganley Subaru Wickliffe and recommending our team!

Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.