Reviews
Nick was very patient and kind throughout the whole
Nick was very patient and kind throughout the whole process as I wasn't sure which Subaru I wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, Sarah! We're so glad Nick was able to support you with patience and kindness while you explored your options. Enjoy your Subaru! - The Ken Ganley Subaru Wickliffe Team
Repair was done quickly and completely.
Repair was done quickly and completely. I was update through the entire process. The service technician was very professional and did a thorough job. Repair facility is very clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Warren, it's fantastic to hear that everything was handled promptly and professionally at Ken Ganley Subaru Wickliffe. Thanks for sharing your experience, and we hope to help you again in the future. Safe travels!
Miss Carter is one of those folx who make up the heart
Miss Carter is one of those folx who make up the heart and soul of my experience here. She's *always* welcoming and kind, with a smile to share that sees the person coming in as a person with a story rather than just as a customer (and considering the reasons that most people walk past her desk, that's much more important than some might think). Whether it's a planned maintenance visit early in the morning or a later in the day emergency, I'm always happy to know that Miss Carter is there to welcome and support me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Max, thank you for sharing your wonderful review of Miss Carter and our team! We truly value your feedback and thank you for choosing Ken Ganley Subaru Wickliffe. See you next time! Safe travels!
Amazing experience with Logan!
Amazing experience with Logan! Traded in my car and got a new Crosstrek! He was thorough, knowledgeable, and friendly. Would recommend to my friends and family?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jenna, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Took car in for a repair and they offered me a ride back
Took car in for a repair and they offered me a ride back to my house while they did they serviced my car . They finished quicker then they said and picked me up at my house and got me back to my car .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!
Everyone was kind and helpful, it was a quick and easy
Everyone was kind and helpful, it was a quick and easy process. Logan was very friendly and knowledgeable, he answered all my questions and made sure I loved my vehicle before I left!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Friendly,courteous, helpful.
Friendly,courteous, helpful. Gino took me for test drive and explained all the cars features- I didn't want to spend that much but with alittle wiggle room bought the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Christian was extremely knowledgeable and efficient.
Christian was extremely knowledgeable and efficient. Dealership had a good variety and friendly staff. 5/5 would highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful for your review, Lauren! It's wonderful to hear that Christian's knowledge and efficiency stood out during your visit. Your high recommendation means a lot to us, and we hope to see you again at Ken Ganley Subaru Wickliffe!
Hello, thank you; we appreciate your feedback. We hope to be of service to you again in the future. Best wishes, Ken Ganley Subaru Wickliffe
Allie Grant is nothing short of amazing beyond belief!
Allie Grant is nothing short of amazing beyond belief! Over the past couple of years, Allie has made my experience of purchasing 3 cars with her (to add to the 5 I had purchased in the past from Ganley Subaru East) as easy as purchasing a car can be! She's always welcoming, kind, professional, knowledgeable, and centering of the needs of her customers, forging the type of relationship that I have counted on having with Ganley for the past 6 years. Folx like Allie have kept the people I care about safe and are the reason I'll keep coming back to both Ganley and Subaru for years to come! Plus...she's super fun and just a generally awesome person! And if you're about to make one of the biggest purchases of your life...awesome is the way to go! Thanx so much for all you do, Allie!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Max, we're thrilled to hear about your awesome experiences with Allie and our team at Ken Ganley Subaru Wickliffe! Your loyalty means a lot to us, and we’re thrilled to be a part of your journey. Here’s to many more years and miles together. Thanks for choosing us!
Thanks Done Thanks Okay Okay Okay ?
Thanks Done Thanks Okay Okay Okay ?? Okay Okay Okay ?? Okay Okay ?? Okay
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review! We appreciate your support! - Ken Ganley Subaru Wickliffe
