Reviews

4.9 out of 5 4.9
436 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    August 25, 2018

    Bought used car Ford focus 2012 cash, heard noises coming from the from turns out to be struts. Was told car passed safety check they lied. Salesperson... SAM never returns calls or is always busy and never answers my call. Had car less than week when problems started. Called BBB and State of Michigan complaint. DO NOT BUT CAR FROM THIS DEALER, WHEN THEY GET UR MONEY THEY DONT KNOW U ANYMORE.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 2, 2018

    Wasn't looking forward to buying a new car from previous experiences I have had. I must say, I was pleasantly surprised with Jeffrey Kia. Extremely... professional staff and up front on everything. The price and payments quoted were exactly what I got. A big thank you to Kevin who went above and beyond to answer all of my questions and concerns, as well as Joe, Mark & Nick. I will definitely recommend Jeffrey Kia to all my friends and family!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 29, 2016

    As usual, scheduling an appointment was easy and fast. The work (a recall notice on software) was performed quickly and was finished in less time than... estimated. I have never had less than a 5 star visit to Jeffrey Honda service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks William! We appreciate it!

  • 5.0 out of 5
    April 4, 2018

    No pressure sales atmosphere was great. All staff was friendly and helpful.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 3, 2018

    The expereience was a pleasant. The transaction went very well and the salesperson was very knowledgeable. If I am in need of a car again I would use... them again.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 31, 2018

    Thank you John and especially you Christian! Vincent and Barbara Mikiel

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 19, 2018

    my wife drove in due to the inside door lock not working and they responded and completed the work very quickly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 25, 2018

    Exceptional service as always! Matt took great care of my vehicle and always let's me know what needs to be done with no surprises. My MDX always runs... great thanks to Jeffrey Acura and their team!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 13, 2017

    I brought my car in for mileage service and I am very satisfied with the experience. It's easy to schedule on line, and the service is great!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 31, 2017

    Would bring my vehicle back and buy another vehicle at this dealership!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews