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(932 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Feldman Chevrolet of Novi from DealerRater.

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Great service

It was a great experience. I would come back again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review

Oil change and tire rotation did take over an hour, however the service rep who I scheduled with was able to squeeze me in a day after I called which impressed me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer

Keep up the great service, your team is the best. No reason to go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GREAT EXPERIENCE - SEE TONY DECK

Tony Deck was my sales professional and is amazing. He knows the product very well. I never felt pressured to buy and I feel he gave me a great deal. I got exactly what I wanted and more. I have and will recommend him to anyone who wants to buy a car. The rest of the staff at Marty Feldman was great as well. The managers Shaun and Ben are great as is the Finance Manager Ryan. Go see Tony Deck you will NOT be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

The shuttle service was very helpful. They dropped my wife off at her workplace & picked her up when the car was ready for pick up, never had that type of service from any other dealership in the past.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy you enjoyed working with our staff, Karen! We sincerely thank you for your business and hope to continue serving you for many years to come.

Great Services. Excellent Staff.

The staff was great and so was the service on my car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Norman, we appreciate your review. Customer service is very important to us, and we're happy that you were satisfied with your experience here at Marty Feldman Chevrolet. Please don't hesitate to give us a call if there's anything we can do for you. Safe (and fun) driving!

Five star experience

Outstanding staff, with a special thanks to my salesman Alex Momot & sales manager Shaun Benard. Everyone was super friendly, helpful and accommodating. I highly recommend this dealership. Great buying experience :) Oh, and I love my new 2015 Tahoe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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first service in my new car

I had an appointment, was greeted on time. The only concern I had was that I had requested a shuttle back home. Home is only 5 miles away, however my husband has been in the hospital/nursing home/rehab for the past 3 1/2 months. Leaving him alone was not the best option. But for 1/2 hour was okay. That is why I asked for a shuttle when making the apt. The service person said it would be a while and that my car would probably be done before the shuttle driver got back. The driver was back in 1 + hour. So I waited another 10 minutes and my car was done. I called my husband several, he was doing well. I was just disappointed to note that I had requested a shuttle and had a timed apt. and that didn't happen. As it turned out everything was okay. The service is always very good.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Multiple Repeat Customer

Very pleasant experience. This is my 6th car I have gotten from Feldman Chevy. Shopped on-line, was contacted immediately even after hours, had the car the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pleasant Experience

Clean facility and quick service. Pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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