Reviews
lease Pull-Ahead
The dealership and the salesperson (E. J. Borden) made the process of leasing a new car simple. They were helpful in finding a vehicle that met my needs and turning in my old vehicle and getting the new one was seamless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly and Efficient
I found the vehicle I wanted online and gave the dealership a call; Betsy took the time to go over the numbers with me and set up a test drive. When I got to the dealership, everything was ready. When I was ready to purchase, they took the time to walk me through the numbers. When it was time to pick up the vehicle, it was thorough but not a long process. The vehicle and the paperwork were ready; turning in my lease vehicle was easy and the vehicle walk-through was just the right amount of time for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great GMC Dealership
Great salesman - Matt Frame. Good location and service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wow, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
review of serive
As usual my representative Donnell was courteous and took care of all my concerns.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
Account Associate
Each visit that I have had since purchasing my Buick Enclave has been very pleasant. The staff are very friendly and the service is excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Satisfied Customer
Always excellent customer service. Very polite and always friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, thank you so much for your positive comments about Ray Laethem Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
Pam Wojnowski
The process of purchasing my new car went smoothly and professionaly
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are glad we could help! Thank you again for leaving us this response!
Professional and Accommodating
The Service Manager Walt provided exceptional customer service regarding a warranty for the replacement of my gas pedal. He took the time to communicate my issue to GM for a resolution. I was very satisfied. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ray Laethem Oil Change
I really appreciated the speed and convenience with which Ray Laethem handled my oil change. I also appreciated the print out with suggested maintenance. Great work! And the price was VERY reasonable!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Betsy Crane! :-)
The level of customer service was exceptional from the time I walked into the dealership until the time I left. Not only was Betsy wonderful but the entire team was very knowledgeable and worked out a heck of a deal for my new 2019 Terrain!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car