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Brunswick Auto Mart

(3,469 reviews)
Visit Brunswick Auto Mart
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (216) 539-9195 (216) 539-9195
Used (440) 497-4009 (440) 497-4009
Service (330) 460-5146 (330) 460-5146

Reviews

(3,469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brunswick Auto Mart from DealerRater.

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Mazda sales associate was very knowledgeable and pleasant

Mazda sales associate was very knowledgeable and pleasant to work with. Everyone of the sales associates were pleasant and helpful. I had great service from Eric L.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife took our 2025 Subaru Forester to the service

My wife took our 2025 Subaru Forester to the service department to have a protective seat cover installed on the rear seat of our Subaru Forester. Brett actually works in the parts department but my wife was very pleased and satisfied with both Brett and the service department employee who installed the seat cover. She said everyone was very helpful and did a great job on the seat cover. She highly recommends the parts and service department at Bru stick Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was great.

Service was great. Gabby went above and beyond in helping me with my vehicle repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gaby in service was so nice and friendly along with the

Gaby in service was so nice and friendly along with the young lady at the cashiers office . Service was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was in and out in 30 minutes for a tire rotation and

I was in and out in 30 minutes for a tire rotation and oil change. Super fast service. Very friendly staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chris is always wonderful to deal with.

Chris is always wonderful to deal with. He values my time and gets the job done properly. I never have an issue when dealing with him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I called and left a voicemail for a Lucas in the service

I called and left a voicemail for a Lucas in the service department. It’s been almost 2 weeks without a reply.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We’re sorry to hear about your experience with our service department. We strive to respond promptly, and it sounds like we fell short this time. We appreciate your feedback and will work to improve our communication. At your earliest convenience, please reach out to our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com. We will ensure that your concern is addressed promptly. Thank you for your patience and understanding.

Cathy Moye in Chrysler service went above and beyond to

Cathy Moye in Chrysler service went above and beyond to help my van get fixed in a timely manner and provide A++++ customer service. It is people like Cathy that keep me coming back to Brunswick Auto Mart year after year. Thank you Cathy for a job well done and for making me feel good about my service. Suzette

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They always take great care of any car services I have

They always take great care of any car services I have had .I have taken my care in numerous times for oil changes and Cathy is a always so friendly and takes great care of me. They get me in and out of their with no hassle and so timely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We needed a car for my teenage son , Kevin Moore was

We needed a car for my teenage son , Kevin Moore was wonderful to work with.He found us a car quickly , was honest and made the process smooth and easy. Thank you Kevin!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.