Reviews
The coffee machine was not working in the waiting area.
The coffee machine was not working in the waiting area. And I wish they would text u when your car is ready in case u go outside and get air. But, everyone is really nice here. I was there for a recall and when I showed up I notified them of a couple more issues in which they had no trouble taking care of. And it was done quicker than what I was originally told. The car was washed. Also, while waiting, my sales rep (Cookie) recognized me and came over and asked about my family and asked if I needed any snacks or anything while I waited.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I leased one car there so went back there again.
I leased one car there so went back there again. I like Subaru and the wilderness package.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Go see Ray, he is genuinely a fabulous guy!
Go see Ray, he is genuinely a fabulous guy! The easiest I've ever bought a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love the people!
I love the people! Tony and Jon are fabulous, I have been coming here for years :-)
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I always experience great customer service at this
I always experience great customer service at this location, and that is why I have always driven there from Rocky River instead of to the North Olmsted location.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone is always polite and very helpful.
Everyone is always polite and very helpful. The waiting area is always clean and they provide water coffee and snacks.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courtney was a great help in buying my new Crosstrek.
Courtney was a great help in buying my new Crosstrek. She went above and beyond! I found the entire team to be very nice and professional. Made the car buying experience much less stressful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My 2nd time to purchase a new SUV.
My 2nd time to purchase a new SUV. Alex is the best! Wonderful experience again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience.
Great experience. Needed a second opinion on a recommendation from Conrad's to replace front brakes. There was no charge for the evaluation and recommended that they be replaced after an additional 6,000 miles. I was relieved and will return to service my Subaru with Brunswick Auto Mart.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courtney and all the sales, finance and service
Courtney and all the sales, finance and service personell went above and beyond my expectations to make my car purchase a smooth and enjoyable experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
