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Brunswick Auto Mart

(3,489 reviews)
Visit Brunswick Auto Mart
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (216) 539-9195 (216) 539-9195
Used (440) 497-4009 (440) 497-4009
Service (330) 460-5146 (330) 460-5146

Reviews

(3,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brunswick Auto Mart from DealerRater.

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The coffee machine was not working in the waiting area.

The coffee machine was not working in the waiting area. And I wish they would text u when your car is ready in case u go outside and get air. But, everyone is really nice here. I was there for a recall and when I showed up I notified them of a couple more issues in which they had no trouble taking care of. And it was done quicker than what I was originally told. The car was washed. Also, while waiting, my sales rep (Cookie) recognized me and came over and asked about my family and asked if I needed any snacks or anything while I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I leased one car there so went back there again.

I leased one car there so went back there again. I like Subaru and the wilderness package.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Go see Ray, he is genuinely a fabulous guy!

Go see Ray, he is genuinely a fabulous guy! The easiest I've ever bought a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I love the people!

I love the people! Tony and Jon are fabulous, I have been coming here for years :-)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I always experience great customer service at this

I always experience great customer service at this location, and that is why I have always driven there from Rocky River instead of to the North Olmsted location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone is always polite and very helpful.

Everyone is always polite and very helpful. The waiting area is always clean and they provide water coffee and snacks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courtney was a great help in buying my new Crosstrek.

Courtney was a great help in buying my new Crosstrek. She went above and beyond! I found the entire team to be very nice and professional. Made the car buying experience much less stressful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My 2nd time to purchase a new SUV.

My 2nd time to purchase a new SUV. Alex is the best! Wonderful experience again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience.

Great experience. Needed a second opinion on a recommendation from Conrad's to replace front brakes. There was no charge for the evaluation and recommended that they be replaced after an additional 6,000 miles. I was relieved and will return to service my Subaru with Brunswick Auto Mart.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courtney and all the sales, finance and service

Courtney and all the sales, finance and service personell went above and beyond my expectations to make my car purchase a smooth and enjoyable experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.