Ron Marhofer Hyundai

Our salesman Michael Baldwin provided us excellent service on the purchase of our Chevy Bolt

It was a good experience. They didn’t try to sell us something that we didn’t want. Our sales rep Mr. Baldwin was great. We would definitely come back

Michael helped us out and was great! We traded in as well as purchased a car. He was very patient, fun, and flexible with our schedule! Would recommend. Thanks!

Fantastic service and wonderful people. Help make my purchase as smooth as possible and got me a better deal on a payment in the end.

My family has now bought seven cars off of Michael Baldwin. He always steers us is in the right direction. Very trustworthy. Great experience.

Michael rules. he got me into the car I wanted with no xx. easy going but straight forward, I never felt any pressure from the team here. they even threw in some extra gas when i was doing the paperwork. ask for him by name if you come here!

I've brought so many cars from Mike... I've lost count. Saying that, this time wasn't any different. The attention to detail is where Mike shines. I felt comfortable from the beginning to the end. The icing on the cake was Amy the finance manager. She definitely sealed the deal with energy and enthusiasm. They kept me within my budget with warranty and everything. I will continue to purchase cars from Marhofer for many years to come.

Great service and friendly staff! Michael Baldwin is the best! Thanks for everything was a great experience

I love my new vehicle. I just wish I bought it from another dealership. I didn't really feel any pressure to buy in the beginning. It was just the normal sales pitch- offering extra rebates. I had shopped around a little, so I knew the prices other dealers were offering, and the price was competitive. After I decided to buy a vehicle, the finance person came in and told me about the vehicle protection and warranty plans. I didn't want them and declined. Then I had three salesman telling me that it's a mistake not to purchase them; one even said he ensured his mother purchased one. I still declined, but after a while, I decided to add them after confirming I could cancel if I wish. There are a lot of electrical components, and they are expensive to repair. That is no falsehood. I was, after all, purchasing a new vehicle because my other car needed more work than it was worth. It had already stranded me once late at night in the middle of no where. I didn't want that experience ever again, so the paperwork was signed and all was good. The next day, I called my insurance company to go over my policy. I was informed that since I purchased a new vehicle, I was automatically enrolled in their new vehicle mechanical breakdown plan. I wasn't even aware they had one, but it was much, much less expensive than the dealer plan and covered for a longer period of time. So, I decided to cancel the plan I purchased from the dealer. Since I bought the car from a dealership three hours away from my home, I called my local dealership and asked if I could come to them to cancel the plans, and they said sure, because I financed with Hyundai. When I got there, the finance person at the dealership said they couldn't do it because the dealer I purchased from broke the various service contracts and warranties up in a weird way, and, wow, some of their (Ron Marhofer's) prices were expensive. My suspicions were raised because Ron Marhofer just so happened to be having computer trouble while trying to get my contract together, and there were a couple of errors they had to fix. I didn't read the written contract in its entirety as it was after closing hours. The main numbers were correct. I assumed all was as spoken. So, I went home and carefully read through the contract. I realized that the 60 month warranties I thought I purchased were really only for 48 months. I was mad, of course, mostly at myself, so I emailed and called new car sales and the finance office at Ron Marhofer requesting the cancellations of the vehicle protection plan and service warranties. It took three days to get a response, but I emailed the signed cancellation forms the day I received them. That was six weeks ago. Every time I call for a status update, no one responds. There's been no adjustments to my finance amount or anything- just radio silence and the voice mail at Ron Marhofer. So, I called the warranty company, and they said they had not received any cancellation forms, but they would accept the cancellations without the dealer signature. They also told me that the dealerships set the pricing for the vehicle service contracts and warranties. So, apparently every part of the deal: the car price, finance rate, and the price and length of the vehicle service contracts and warranties are all negotiable. I won't be needing another vehicle for a long while, I hope, but maybe my experience and new insight will give those who read this a better experience and a better deal. Ron Marhofer, never again. Charles, Nick, if underhandedness is a saleperson's credo, you are exceptional at your trade.

Excellent service at this dealership! I had been car shopping online. There were several cars with great prices that I was interested in seeing at this dealership. I stopped in while in the area. Mike took great care of me, and I found a car I loved. I did not buy it that day. I was leary of buying out of state. I had no idea thr process would be so easy. When I contacted Mike to purchase it, he arranged it all online and had it delivered to me. Pricing was straight forward and upfront. They deliver up to 150 miles at no cost! I have to give a shout out to the two ladies who brought the car to my home...they were great and kept me informed of their progress. Easiest buying process ever! And I love my Kona! It could not have been cleaner if it was brand new. I highly recommend Ron Marhofer Hyundai.