Reviews
Excellent Love the dealership.. Cooper and Z were extremely knowledgeable and professional. Fast easy service.
Excellent Love the dealership.. Cooper and Z were extremely knowledgeable and professional. Fast easy service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled you had such a positive experience. Our team takes pride in providing knowledgeable and professional service, and we’re happy your Mustang received prompt and seamless attention. Enjoy the road ahead with your Ford Mustang.
Service Dept excellent fast service, they don't try to push unnecessary repairs on you.
Service Dept excellent fast service, they don't try to push unnecessary repairs on you.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy our service department provided prompt, honest care for your Ford. Zyan and the team are glad to keep your vehicle on the road without suggesting unnecessary repairs. Thank you for the five-star rating!
They were a great group of people. They helped us immediately help us find a car for our daughter and we purchased it, and it was like a in and out thing, no difficulties at all.
They were a great group of people. They helped us immediately help us find a car for our daughter and we purchased it, and it was like a in and out thing, no difficulties at all.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted to hear that our team helped you quickly find a used Ford Escape for your daughter and that the process was seamless. If you need anything else, just let us know.
I was very pleased they kept me informed about my car they picked up and and delivered
I was very pleased they kept me informed about my car they picked up and and delivered
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We’re glad our team kept you informed about the pickup and delivery of your Ford EcoSport. Please let us know when you need any future service.
I work with Zyan Sheffield. I did not work with Mark Carter. Zyan was excellent. In terms of customer service very personable extremely knowledgeable. Overall outstanding. My service experience was excellent as I said overall an outstanding experience thank you.
I work with Zyan Sheffield. I did not work with Mark Carter. Zyan was excellent. In terms of customer service very personable extremely knowledgeable. Overall outstanding. My service experience was excellent as I said overall an outstanding experience thank you.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team provided personable, expert service on your Ford Escape. Your enthusiastic feedback means a lot and we’re pleased to hear everything went so smoothly. Thank you for sharing your experience.
The visit to Spitzer Ford was excellent. Oil change, rotation, and an air filter. The experience was no drama, efficient and nice people to interact with.
The visit to Spitzer Ford was excellent. Oil change, rotation, and an air filter. The experience was no drama, efficient and nice people to interact with.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Al Spitzer Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Excellent service department
Was taken advantage on a recall. $209 later didn't even fix it. Was in market for new truck won't be back to Spitzer. Z the service tech is worthless.
Was taken advantage on a recall. $209 later didn't even fix it. Was in market for new truck won't be back to Spitzer. Z the service tech is worthless.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback, Drew. We're very sorry to see that you didn't have the best experience at our dealership. Please don't hesitate to reach out to us directly if you'd be willing to share some more detail. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
One of my smoothest maintenance experiences on my Explorer Tina answering any questions I had about the process Especially with the accommodation of picking up and delivering my auto because that morning I woke up with a sinus headache and stayed laying down all day
One of my smoothest maintenance experiences on my Explorer Tina answering any questions I had about the process Especially with the accommodation of picking up and delivering my auto because that morning I woke up with a sinus headache and stayed laying down all day
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased Tina could answer your questions and that our pickup and delivery service helped when you were under the weather. It’s great the maintenance on your Explorer went so smoothly. Thank you for sharing your experience with us.
I don’t understand why I have to pay for audio module just had backup camera replaced.
I don’t understand why I have to pay for audio module just had backup camera replaced.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review. We'll be sure to share your feedback with our crew.
Everything was handled with what updates they had will finish recalls when they are able to get it done
Everything was handled with what updates they had will finish recalls when they are able to get it done
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.