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Spitzer Ford Cuyahoga Falls

(1,589 reviews)
Visit Spitzer Ford Cuyahoga Falls
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award

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New (855) 898-6366 (855) 898-6366
Used (888) 761-2105 (888) 761-2105
Service (855) 898-7940 (855) 898-7940

Inventory

See all 174 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2003.
Welcome to a whole new world of car buying here at Al Spitzer Ford!

We are proud to serve customers near Cleveland and Akron with quality new and used vehicles professional Ford Maintenance and friendly customer service. We offer fantastic deals on new Ford cars rugged Ford trucks and spacious SUVs.

And our Spitzer Value Pricing lets us give you the best price upfront on any new Ford of your choice!
"Saving You More Since 1904!"
Saving You More Since 1904!

Service center

Phone number (855) 898-7940

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer Ford Cuyahoga Falls from DealerRater.

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They got me in quickly and got my car back to me the same

They got me in quickly and got my car back to me the same day.

They got me in quickly and got my car back to me the same

They got me in quickly and got my car back to me the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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Lindsey misinformed me on an omission warranty.

Lindsey misinformed me on an omission warranty. Completely forgot what we discussed. Cost me $220

Lindsey misinformed me on an omission warranty.

Lindsey misinformed me on an omission warranty. Completely forgot what we discussed. Cost me $220

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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The staff is helpful ,friendly & honest.

The staff is helpful ,friendly & honest. My car is always ready at the time promised .

The staff is helpful ,friendly & honest.

The staff is helpful ,friendly & honest. My car is always ready at the time promised .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Al Spitzer Ford.

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Was able to set up an appointment quickly online.

Was able to set up an appointment quickly online. Comfortable waiting area, friendly staff and quick checkout.

Was able to set up an appointment quickly online.

Was able to set up an appointment quickly online. Comfortable waiting area, friendly staff and quick checkout.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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Awesome experience, always friendly and very thorough

Awesome experience, always friendly and very thorough with all my needs. Sales staff, service employees are always there to answer your questions

Awesome experience, always friendly and very thorough

Awesome experience, always friendly and very thorough with all my needs. Sales staff, service employees are always there to answer your questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Al Spitzer Ford.

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Fantastic service My experience with the dealership has

Fantastic service My experience with the dealership has excellent service great communication and before they release my vehicle they sent my car through the car wash yes I would recommend you friends and family great service Thanks

Fantastic service My experience with the dealership has

Fantastic service My experience with the dealership has excellent service great communication and before they release my vehicle they sent my car through the car wash yes I would recommend you friends and family great service Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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Corey and company did a beautiful job and got my car back

Corey and company did a beautiful job and got my car back to me the same day.

Corey and company did a beautiful job and got my car back

Corey and company did a beautiful job and got my car back to me the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Al Spitzer Ford.

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The service man was very friendly and helpful.

The service man was very friendly and helpful. The dealership actually called me to get my recall fixed fast for my safety.

The service man was very friendly and helpful.

The service man was very friendly and helpful. The dealership actually called me to get my recall fixed fast for my safety.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Lindsey Valentine was very nice and knowledgeable.

Lindsey Valentine was very nice and knowledgeable. The showroom is clean and inviting. Good coffee too.

Lindsey Valentine was very nice and knowledgeable.

Lindsey Valentine was very nice and knowledgeable. The showroom is clean and inviting. Good coffee too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful review! We’re glad to hear Lindsey provided knowledgeable and friendly service, and that you enjoyed our clean showroom and amenities. We look forward to welcoming you back again soon.

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Dealership is friendly and easy to work with.

Dealership is friendly and easy to work with. Very pleased with my new vehicle and enjoying my new Bronco. Thanks for a wonderful purchase!

Dealership is friendly and easy to work with.

Dealership is friendly and easy to work with. Very pleased with my new vehicle and enjoying my new Bronco. Thanks for a wonderful purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love to hear from our happy customers enjoying their new cars so thank you for leaving us this review! On behalf of our team, congratulations on your new Bronco, we remind you that we are here to help with any questions or automotive care that you may need in the future.

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