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Ron Marhofer Chevrolet

(222 reviews)
Visit Ron Marhofer Chevrolet
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 671-7928 (866) 671-7928
Used (888) 405-8253 (888) 405-8253
Service (888) 494-1979 (888) 494-1979

Reviews

(222 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Marhofer Chevrolet from DealerRater.

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Very friendly, honest & patient. Best prices around, will...

Very friendly, honest & patient. Best prices around, will definitely return for my next purchase. Highly recommend this dealership to anyone who wants to shop comfortably

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words & recommendation, Ashley! We appreciate your business & look forward to the opportunity to serve you again in the future! Drive safely!

Unethical Statesman and Financial Consultant

Enos Miller, the salesman, to whom I committed to buy a 2011 Tahoe, and Kyle, the financial consultant, supposedly were preparing the paperwork to send UPS overnight when I discovered the dealership had sold the vehicle to someone else, having led me on for several days. I discovered the unethical behavior when James, a manager of sorts, told me after I called to ask bank info to send an electronic check.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent customer service! Exceeded expectations. Did...

Excellent customer service! Exceeded expectations. Did exactly what they said they were going to do. Staff was very friendly and patient. Would certainly buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your business! Drive safely & enjoy!

Staff was very polite and helpful. Offered wide array of...

Staff was very polite and helpful. Offered wide array of warranty choices. Relaxing atmosphere. Thanks to James Stickler and Bryan Dyser and Kyle. Thank you great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Rick! Drive safely & enjoy!

Awesome experience!!!

I usually don’t write reviews but I had to for this experience. I was recommended here by my sister and brother after my car was totaled. I walked in already feeling defeated. Every staff member I came across was super friendly from the time I walked in until I drove off the lot. I worked with Noelle and she made my entire experience great. I was able to get approved for a vehicle that I absolutely LOVE!!! I would recommend anyone here!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words & recommendation! Please tell your siblings thanks from us! Drive safely & enjoy!

Enos Miller was a pleasure dealing with! I thought it...

Enos Miller was a pleasure dealing with! I thought it would be much more difficult during this time to purchase a car so I have been putting it off but actually it turned into a very conviene experience! Thanks to everyone and specially Mr. Miller!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It was our pleasure to serve you! Drive safely & enjoy!

New Car

I worked with Molly and she was very helpful in the process of me getting my new car. She found everything I wanted and was very pleasant in the experience dealing with her for a couple weeks...Awesome Job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words, Robert! Drive safely & enjoy!

Worked with us to try to find the vehicle for us. He was...

Worked with us to try to find the vehicle for us. He was very friendly and accommodating. He helped us find a good solution regarding payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Shane!

Awesome

We purchased a vehicle for our grandson. My salesman was Darnae. He was amazing. Very patient with us being women we wanted to test drive every car on the lot. He was up front and not pushy. He explainedup front about the pricing of the vehicles and answered all of our questions. He was so amazing there was no way we would have left without a vehicle. I recommended my family to go see him that same day. I will also be returning to buy me a new vehicle. I have to say the buying process was super easy they have an amazing team there very professional and organized.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words & recommendation, Felicia! We appreciate your business & look forward to serving you and the rest of the family in the future!

After having a bad experience, Bryan at Ron Marhofer...

After having a bad experience, Bryan at Ron Marhofer Chevrolet in Stow, OH helped turn my car shopping experience around he had great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! Drive safely & enjoy!