Reviews
Jeff always puts his customers first—I get excellent...
Jeff always puts his customers first—I get excellent service every time! I’ve recommended him often and will continue to do so. . .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business. Jeff and the entire Medina Auto Mall team prides ourselves on repeat business. It’s what tell us we are doing good things. Jeff Soukup - Used Car Manager
Renee worked with me until I found the exact car I...
Renee worked with me until I found the exact car I wanted. Highly recommend. She continued to work my numbers until my monthly payment was where I needed it to be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business. We appreciate the feedback and are happy that you’re happy with your experience with Medina Auto Mall. Don’t forget to tell your friends about Renee. Jeff Soukup - Used Car Manager
Wow, just wow. I have always had a bad experience with...
Wow, just wow. I have always had a bad experience with buying cars, but let me tell you... One of the salesman, Alan, changed the way I feel about entering a dealership. I've bought 5 cars through him and I plan on getting much more. If you want a good experience with buying cars, go to Medina Auto Mall and ask for Alan. You won't regret it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nick, thank you very much for the feedback! We are very fortunate to have Alan as a part of our team! We appreciate your business and look forward to seeing you in the future! Sam Schad-Used Car Sales Manager
This is the best auto place i’ve been too! Great...
This is the best auto place i’ve been too! Great experience with all the employees and amazing service! No complaints!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for the kind words! We strive to deliver amazing customer service and are lucky to have Alan as a part of our team! Don't forget to tell your friends about us! Sam Schad-Used Car Sales Manager
They were very friendly and helpful. Ameer was amazing...
They were very friendly and helpful. Ameer was amazing and helped us with all our questions and made us feel very comfortable. He was such a sweetheart!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5-star review! Glad Ameer could assist you through the seamless transaction! Enjoy the new ride! Sam Schad-Used Car Sales Manager
Great dealership for these crazy times. The treatment you...
Great dealership for these crazy times. The treatment you get is like no other. Very personable!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business. We understand the importance of making the process as easy as possible. Glad we met your expectations. Thank you again. Jeff Soukup - Used Car Manager
Nice pleasant customer service. Nice cars and Suv's. I...
Nice pleasant customer service. Nice cars and Suv's. I will be back very soon
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Looking forward to seeing you again. Thank you for your continued business. Jeff Soukup - Used Car Manager
She made it feel like 2 old friends catching up. Never...
She made it feel like 2 old friends catching up. Never like a business transaction. We will only get our vehicles from her for now on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! We look forward to your future business! Don't forget to tell your friends about Renee! Sam Schad-Used Car Sales Manager
I walked in there thinking I probably won’t get approved...
I walked in there thinking I probably won’t get approved just like other dealerships ! But thanks to Renee I left with the newest vehicle I Ever Had! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your business! Enjoy your new vehicle! Please don't forget to tell your friends about Renee! Sam Schad-Used Car Sales Manager
This is the first new car I have bought and I am 70! I...
This is the first new car I have bought and I am 70! I just walked in without an appointment and saw Renee. I originally had an idea of getting a used vehicle and my present truck was a 2004 Silverado. Renee was friendly, listened to my thoughts and showed me several used and new cars along my lines of thought. She was VERY patient and went on several test drives before I said I would decide over the weekend. Monday, I called her and by Tuesday, my 2021 Jeep Grand Cherokee was in my driveway!! The transactions between the finance department was effortless and I am very pleased with Renee and the dealership and have recommended them several times!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the response and recommendations. We appreciate your business and wish you many years of happiness with your 2021 Jeep Jeff Soukup - Sales Manager