Reviews
Write a reviewExcellent maintenance service
Have been taking my VW cars to Vyletel for over 10 years and have always had great customer service. I mainly deal with David...great service and always keeps me up to date on repairs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Found my new Pre-owned SUV. Thanks Al.
Quickest and easiest buy ever! In Friday night for an hour, with Al, called me next morning approved. Everyone was so friendly and I totally recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2013 TDI Jetta
Very accommodating dealership. They were very open about the known history of the vehicle. They ensured I was happy with the vehicle when I inspected it before purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used Car Purchase
I have bought many cars over the years and the people at Vyletel are the best!!! They had a great selection of Certified vehicles. From start to finish a very easy process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Extremely poor customer service to the spouse!
Went to the used car department to look for a car for my husband. Sebastian Stellino came out, only to introduce himself to my husband ONLY! He continually ignored me the whole time we were there. Even when I asked questions, I was ignored. He wouldn't even look at me!! We went to sign paperwork, and I wasn't even offered a seat. I personally will be in the market for a new car in a few months and I will NOT be buying from here, and I will purposefully tell people to not go there. I am completely disgusted with the utter lack of general human respect!! The only reason for the 2 starts, instead of 1, was because Greg Merrill in the finance department was absolutely amazing!!! Very attentive and thorough with his explanations of everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
BEST SERVICE AND CAR BUYING EXPERIENCE OF MY LIFE
My title says it all. I dealt with Donnie Jr, and he was fantastic! He covered everything from pricing to my service schedule. I will be sending everyone here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shopping for a used car
I inquired about a used car that I saw online & was introduced to Tony Gianfermi. I live in Vermont & Tony wasn't scared of my inquiry. In short, within a short time a deal was brokered and the car was shipped from Michigan to Vermont. It was the most pleasant car buying experience. Tony was a true gentlemen and extremely trustworthy & honest. I would definitely work with him again in the future. Thank you Tony!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Marketing but bad car & after sales
I bought the car from this dealer with lots of positive assurance about after sale. The very next week the broke down & it’s all negative responses. The car is also not in good condition. I better suggest to go for a Private party than this dealer .
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Happy With My Purchase
First let me say I haven't purchased a vehicle since 1993 so when I emailed and inquired about the car I was interested in I was contacted by Eric one of the used car salesmen. He answered all my questions . After thinking about it over the weekend I contacted him again and asked it he could hold the car for me to come in and look at it and he did. I had a very good relaxing experience at this dealership and Greg the business manager was also helpful in the purchasing of my car. But I would have loved a full tank of gas....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They will say anything to make a sale!
I am highly disappointed with the Sales Rep and this Dealership. I was told things and they did NOT deliver. Do not use this dealership. They will say anything to make a sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
