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Montrose Ford

(1,281 reviews)
Visit Montrose Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (330) 302-3647 (330) 302-3647
Used (855) 556-5446 (855) 556-5446
Service (855) 556-5367 (855) 556-5367

Reviews

(1,281 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Montrose Ford from DealerRater.

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Very Patient!

Thanks to Kurt Thomas, my buying experience at Montrose Ford was extraordinarily pleasant. As a female, all walls were up, but I soon relaxed. Kurt was kind, courteous, and patient beyond compare. I am very pleased, and will return. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thankful for Liz!

My husband and I purchased a Chrylser 200 on November 16th. Liz was an absolute doll! We needed a car, and essentially was in a position of, we needed to leave with a car... and she worked with us to get everything we needed! Thank you Liz!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, wonderful personnel.

I have purchased two cars from Montrose ford , and use their service center almost exclusively. They are courteous to a fault, and bend over backwards to keep their word in every way. The service center does an excellent job of keeping you informed and completing their work on a timely basis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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excellent service

I just went to Montrose Ford and bought my new Explorer! I could not be more happy with my new car or the service I received. John Behrik was extremely helpful with my purchase and was fun to work with! I am one happy ford customer! Thanks John and Montrose Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Service

Just bought a Ford Flex from John Behrik at Montrose, what a great experince!!! He was friendly and answered all my questions and made buying a car fun. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice buying experience

Kurt Thomas was very helpful in finding the car and taking us through the buying process. He clarified questions on the financials of the deal and was very friendly. He knew the car features and provided some valuable tips.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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What a great car buying experience . John answered all my...

What a great car buying experience . John answered all my questions and will recommend John. I really love my new truck as well. Thanks John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Montrose Ford Fairlawn Kevin Zaloba

Kevin was a great help in the buying process and I'm very happy with my "new" car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kurtis Thomas

Kurtis Thomas did a great job in dealing with our purchase. No big push, was ready with answers when asked, was sensitive to our time at the dealership. We lead the sale and did not get pushed on items or types of cars we did not want. We will be back to him in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kurtis Thomas

Kurtis Thomas, Had a great experience buying at both the dealer and the sales person. Kurtis was a no push salesman, was sensitive to our time at the dealership, let us lead the sale. He did not push items or vehicles that we did not want or need. We will be back for our next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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