Reviews
Scheduling was simple and the communication outstanding. The technician provided a video with the scope of work and then solution they found.
Scheduling was simple and the communication outstanding. The technician provided a video with the scope of work and then solution they found.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy you found scheduling straightforward and communication clear. Scott and our service team are glad the video overview helped you understand the work on your Ford Bronco. Let us know if we can assist again in the future. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 [email protected]
Tommy found me the exact truck I was looking for. He was easy to work with , and Adam in finance was as well.
Tommy found me the exact truck I was looking for. He was easy to work with , and Adam in finance was as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted that Tommy found you just the right truck and that our finance team made everything smooth. Thank you for choosing your new Ford. Please let us know if there’s anything else we can assist with. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 [email protected]
Guys are on top of everything, love the videos, great work all the way around.
Guys are on top of everything, love the videos, great work all the way around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the video updates made the process clear and that our team stayed on top of every detail. Thank you for trusting us with your Mustang Mach-E and sharing your experience. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 [email protected]
Mark was phenomenal to work with. He was very organized, professional and accommodating for my wife and I. He was very patient with us, got to know us and gave us his all. Overall A+ rating for him, couldn't have asked for a better salesman to work with!
Mark was phenomenal to work with. He was very organized, professional and accommodating for my wife and I. He was very patient with us, got to know us and gave us his all. Overall A+ rating for him, couldn't have asked for a better salesman to work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with Mark. We’re glad he provided organized, professional, and accommodating service during your purchase of a used Ford F-150. Enjoy your new truck! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 [email protected]
Great service and Chris is A+! Would recommend to anyone. Bravo bravo bravo bravo bravo
Great service and Chris is A+! Would recommend to anyone. Bravo bravo bravo bravo bravo
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Reading your recommendation and rating our service so highly truly brightened our day. We’re glad your Subaru Outback appointment met your expectations and appreciate you spreading the word. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 [email protected]
Easy to work with quick and efficient I would work with them any time. Highly recommend
Easy to work with quick and efficient I would work with them any time. Highly recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased to hear that service on your Ford Explorer was quick and efficient. Your recommendation means a lot, and we’ll be ready to assist whenever you need us again. Thanks for choosing our team. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 [email protected]
Accommodating , expedient & efficient Trevor was pleasant and completed the work faster than expected in the parking lot of my job.
Accommodating , expedient & efficient Trevor was pleasant and completed the work faster than expected in the parking lot of my job.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear Trevor provided you with such a positive experience! We sincerely value your business and look forward to your next visit. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 [email protected]
The service department did a good job. I like the video review that your service tech did. He let me know that I needed my front brakes service soon which I wasn't able to do that day.
The service department did a good job. I like the video review that your service tech did. He let me know that I needed my front brakes service soon which I wasn't able to do that day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star feedback. We’re glad the video review on your Ford Escape’s maintenance was helpful and that our team provided clear details about your front brakes. When you’re ready for that service, please reach out. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 [email protected]
It was just an average experience. Why is there only 1 new powerboost F150 on your lot?
It was just an average experience. Why is there only 1 new powerboost F150 on your lot?
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your business, Joe. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly. Thank you again for your input, and we hope to hear from you soon. Matt Stringer General Manager 330.666.0711 [email protected]
Always professional, and super knowledgeable. They always explain things in simple easy to understand terms so I don't feel like they are trying to take advantage of me.
Always professional, and super knowledgeable. They always explain things in simple easy to understand terms so I don't feel like they are trying to take advantage of me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our team made your Bronco service clear and straightforward. We believe honest explanations help build trust so you never feel unsure about the work being done. Thanks for trusting us with your Ford Bronco and sharing your experience. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 [email protected]