Reviews
Had a great experience at the Montrose Ford Service
Had a great experience at the Montrose Ford Service Department! This was my first time getting an oil change for my new vehicle which I also purchased at the dealership. I found the experience very quick and seamless. The staff were very friendly including my service advisor, Andre. The waiting area is very comfortable, accommodating and quiet. I feel as though I can trust Montrose Ford for my service needs whether it is routine maintenance or something more involved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com
They were very kind and courteous, work was excellent-
They were very kind and courteous, work was excellent- took care of all insurance processing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com
Very proactive, diligent and customer conscientious.
Very proactive, diligent and customer conscientious. Very clean dealership and service areas. Their service technicians and staff are always in a great mood and most of all appreciate customers!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com
Great people, great service.
Great people, great service.... Highly recommend everyone here, very nice to work with! Will be back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Ford. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com
John Nageotte and Loralie Lawrence were great with taking
John Nageotte and Loralie Lawrence were great with taking care of my concerns Eva Bishop
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Ford. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com
The folks at Montrose Ford went great.
The folks at Montrose Ford went great. Found the exact vehicle I wanted, had it serviced, and had the tonneau cover installed for pickup the next day!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com
It is ridiculous that this service (of programming the
It is ridiculous that this service (of programming the car computer that a new battery has been installed) is even required.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Montrose Ford. We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com
Matt Mills has been easy to work with over the years, and
Matt Mills has been easy to work with over the years, and he can efficiently close deals.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com
Rhonda is very professional and an absolute pleasure to
Rhonda is very professional and an absolute pleasure to work with. She deserves a raise. She makes sure everything is correct and I would recommend the mobile service to everyone. Josh was my oil change tech. Also a very professional young man with great communication skills and attention to detail. Very satisfied with Montrose Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Montrose Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com
Every time I visit the service department is on point
Every time I visit the service department is on point with communication and they are very nice
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com