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Bill Snethkamp Chrysler Dodge Jeep RAM

(224 reviews)
Visit Bill Snethkamp Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

(224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Snethkamp Chrysler Dodge Jeep RAM from DealerRater.

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Satisfied

Khary Fanning did a excellent job, with helping me find the right vehicle, I would Recommend family and friends. I look forward to doing business in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellence

From the time I walked in Eric was attentive and the service went according to the time stated. Very convenient for my day. Great job waiting for prompt service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer Service Review

Received good service from the SNETHKAMP Chyrsler Staff for the servicing of my 2008 Chyrsler Aspen. I will return for future required maintenance. Finally, glad to see this longstanding Chrysler Dealership serving the Detroit Community.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service!

I was able to get in right away for a wellness checkup for taking a long distance road trip. It didn't take long for them to take care of me. I was able to get a tire fixed and it would only take a day for the new tires I needed to come in. I was extremely pleased with the service I received. Friendly, knowledgeable and they really care about your needs. They are the best! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My salesman knew what I could afford and made it happen.

I never had a bad experience with snethcamp dealer. My salesman Mr. Tuner knows his job, gets me good discounts on my credit history and knows my price range and what I like in a vehicle. The service department is very helpfully . My favorite mechanic is mr Genuine. He has given me accurate diagnosis of my cars .in the past. He knows his job well. I would not go to any other dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Great experience & excellent service . Would recommend the dealership and my service employee to friends and family. Wonderful and helpful .Will buy another vehicle from the dealership and the employee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Eric B.

Eric is the best. Every time I go he makes sure the job gets done. If they have to keep my truck for a while he makes sure I get into a loaner car. Out of all of the dealerships that I have been to this is the best one by far. The customer service is always amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jeep radiator repair

Both sales and service representatives are very responsive and courteous. They take their time to explain all repairs and costs to you, no surprises! I have been dealing with Snethkamp Chrysler for the past five years now and could not be more satisfied. I would definitely recommend this dealership to anybody! At Snethkamp Chrysler-jeep everyone is treated like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Cheryl King is AWESOME

This was the best car buying experience ever!!! Cheryl King was knowledgeable, patient and so very nice. The process was done in a quick manner without any hiccups.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shawn was great to work with!

It was great to work with Shawn after previously not having good experiences elsewhere . Enjoyed working with Chris too. The whole experience has been great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.