Buck Chevrolet

Straight to the point worked well with us and was friendly and helped us understand everything

I came to your dealership in Canal Fulton to look at a used 2017 Honda Accord Sport. The website shows that sales is open from 10:00am-6:00pm most days. We were there at 5:00pm on a wednesday and told that day was their 'admin' day. So they took my info and said would have someone call me. I really am interested in driving the accord so we showed up at 10:00am Thursday morning. At this point is where it gets interesting. We were then told to go look at the car outside while sales would come out in a few to speak with us. Outside, I was informed that they do NOT sell a used car to anyone who had not previously purchased a vehicle from them. So they refused to even let me look at the car. Needless to say, I will NEVER purchase a vehicle from Buck Chevrolet based on this experience.

Brad and the so-called finance manager were so rude and unprofessional. I don't know how they are even employed

Found a car online and it was much cheaper than my local dealer and in better condition. It was a nice experience and I am happy I found the car at Bucks

Good experience. Had a car online cheaper than anyone else. After shopping and sifting through one bad car after another it was pleasant to find a car at Bucks that looked like the pictures and it was $3000 less than my local dealer. I will say rates have increased in the last few months but thats not the delaers fault.

I’ve never had such a terrible experience at a dealership. We arrived at the dealership and Johnny waited on us. We told him the vehicle we were interested in and he took us out to look at it, but didn’t grab any keys. He immediately wanted to run a credit check, in which I told him we would pay for the vehicle in cash. He took us into the waiting room and told us he would be back with us. Three minutes later he told us that he couldn’t help us because we didn’t have an appointment and it was just him and “Brad” working. He said he had an appointment coming in at 11:45 (five minutes from the current time). He said that we should come back during the week (after he told us he only worked on Saturday’s) I told him we lived an hour and a half away and that wouldn’t work. I suggested we go to lunch and come back after. He said no one can help you today. I asked if we could just look inside the car. He told me “no” because he would have to be with us. I have been a sales manager in a different industry for 23 years, I’ve never seen a sales person NOT want a sale so bad in my life. The behavior was bizarre to say the very least. Unprofessional as can be. We left and parked to regroup about what had happened. Then we turned around and had to pass the dealership as we drove past we noticed that Johnny and “Brad” were still the only people inside of the dealership just as it had been when we were there. Apparently Johnny’s 11:45 appointment never showed up. We ended up finding the exact same vehicle, one year newer for the same price at a different dealership, purchased and drove it home. I have no idea what was going on or why we were treated this way but it was terrible.

As a first time car buyer I definitely won’t be getting my second car from here!

Buck Chevrolet in Canal Fulton gave us a great financing program and an even better car. Thank you Buck Chevrolet

Took my vehicle to Buck for Service because they seem to be the only place who give straight forward info about problems wrong with car and will Actually physically show me

We love Buck Chevrolet in Canal Fulton. We take all of our vehicles there for service.