Dealer on Cars.com since June 2007
|Sales||10:00 AM - 6:00 PM|
|Service||8:00 AM - 5:00 PM|
|Mon||10:00 AM - 8:00 PM|
|Tue||10:00 AM - 6:00 PM|
|Wed||10:00 AM - 6:00 PM|
|Thu||10:00 AM - 8:00 PM|
|Fri||10:00 AM - 6:00 PM|
|Sat||10:00 AM - 4:00 PM|
|Mon||8:00 AM - 7:00 PM|
|Tue||8:00 AM - 5:00 PM|
|Wed||8:00 AM - 5:00 PM|
|Thu||8:00 AM - 7:00 PM|
|Fri||8:00 AM - 5:00 PM|
The workers were very friendly, the selection of their used Cruze's is great. No buying pressure! Good people
From the Time I walked in I felt uncomfortable I drove 45 minutes and there was only one sales person who was helping someone another person behind t...he desk and another lady who walked around the store. Then after waiting 45 minutes to speak with a salesperson the car that I was interested in I was told would be an extremely high amount without even knowing my interest rate and which case they quoted me an interest rate of 31% after doing further checking I realize that my interest rate didn't have to be that high in fact there was no Bankers in on a Saturday at 315 pm and I was being quoted at a prime rate. When I asked about my interest rate or would it was the salesman told me he hadn't nailed it down yet when I asked about the bank that I normally use and that I wanted to use I was told that they do not accept a credit application from that bank if I'm the customer it shouldn't matter what bank that I use as long as the lone gets approved. After 30 minutes of trying to figure out my payment which was extremely out of the ballpark I was told that they were closing so I left and on Monday morning I got up went to another dealership about 35 minutes away from where I live and was given a rate nowhere near the 31% that I was told for the same car the only difference is the miles were a little different I will never recommend going to Buck Chevrolet on Canal Fulton Road ever again they do not have good customer service and only care about their bottom line not to customer
Hi James Rodgers from Warren Ohio. We are sorry to hear you are not happy with your experience while trying to purchase a 2104 Chevy Impala. We have... reviewed your file. We did not quote you 31% for your loan. Your credit qualified for a 15% loan which is what we quoted you during your visit. We are not sure why you think 31% but are happy you resolved your transportation needs. Please continue working to improve your credit rating and we hope to service your transportation needs in the future.
Jonny was really friendly and answered all questions fully. I liked that Jonny took the time after the test drive to explain and show me every feature... the car had to offer. I would recommend Buck Chevrolet to my friends.
15 lifetime reviews of the Service Department.
Highly recommend! Fast turnaround service. Very friendly and helpful employee.
I've taken my old car to Buck Chevrolet's service department for many years now, and I have been so impressed with their service and wonderful staff m...embers when it was time to replace my old car they were the only place I trusted and wanted to go! Everyone there is honest and upfront, unlike the other local dealerships I've had the displeasure to waste time with. Thank you Buck Chevy and Jon Dallas for my brand new Chevrolet Cruze, it's the nicest car I have ever owned!
Oil, Filter Change
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