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Jeff Wyler Honda Auto Mall

(580 reviews)
Visit Jeff Wyler Honda Auto Mall
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (502) 434-5387 (502) 434-5387
Used (502) 434-5400 (502) 434-5400
Service (502) 385-0331 (502) 385-0331

Reviews

(580 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Honda Auto Mall from DealerRater.

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Service was great.

Service was great. Was constantly given an update on my car when it was being serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the review, Jotessa! We're happy to hear our team kept you informed throughout your experience. Take care and please don't hesitate to reach out if we can be of service again in the future! - Jeff Wyler Honda Auto Mall

Very clean, service great, sales person we worked with I

Very clean, service great, sales person we worked with I give a 10 for his knowledge if vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! The team looks forward to working with you again! - Jeff Wyler Honda Auto Mall

Consumer response

made it easy to buy the car we were wanting. very good experience.

Awesome the place is awesome, from the technicians to the

Awesome the place is awesome, from the technicians to the service writers very welcoming and caring of you and your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mark, we're delighted to hear that you had such a positive experience with our team at Jeff Wyler Honda Auto Mall! Thank you for the kind words and support. Safe travels ahead!

I recently visited Jeff Wyler to get an oil change and

I recently visited Jeff Wyler to get an oil change and had a great experience. The staff was professional. They got the job done quickly. I have no complaints and will definitely return for future maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your oil change experience at Jeff Wyler Honda Auto Mall was a positive one! Our team takes pride in providing efficient and professional service. We look forward to seeing you for future maintenance needs!

Excellent service and responsiveness to customers needs.

Excellent service and responsiveness to customers needs. Friendly and followed through with promises and plans

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Eddie, we're delighted to hear about your positive experience with our team at Jeff Wyler Honda Auto Mall. Thank you for the kind words and support!

The experience was easily done in one afternoon and I’m

The experience was easily done in one afternoon and I’m very happy with my new 2023 Honda CRV EX-L. It’s a great ride!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you're enjoying your new CR-V! Thanks for trusting the Jeff Wyler Honda Auto Mall team with your business and please don't hesitate to reach out if we can be of service again in the future!

I have a 2023 Honda CRV.

I have a 2023 Honda CRV. I had a problem with the hood moving when I drove on interstate. I took vehicle to Jeff Wyler and had them check it out. Couldn't find the problem but I felt unsafe and did research. The good adhesive wore off and I was not the only person this has happened to. I took it back to dealership. Kriss and service manager listened to my concerns and found the problem. I had to get a new hood put on and now no movement! Thanks Jeff Wyler Honda for listening and taking care of problem!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ms Duke, we're glad to hear that Kriss and our team at Jeff Wyler Honda Auto Mall were able to address your concerns and resolve the issue with your CR-V. Your safety is important to us, so thank you for trusting us with this matter!

Purchased my 2018 Honda here and they damaged the engine

Purchased my 2018 Honda here and they damaged the engine while doing an oil change...no apologies NOTHING....replaced with an engine from junk yard ...no papers only verbally was told that....oh and have a nice day...General Manager will not return my calls to discuss their mishap...I had no idea that a big company like Honda would treat a long time customer of their cars would treat me or any customer soooo bad... I'm in disbelief...So you get an oil change at your own risk of them damaging your engine and taking no responsibility other than a junkyard engine.. .not even I'm sorry that we did this to your engine ...unbelievable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Bruce, thank you for reaching out. I will be contacting you shortly to discuss this situation in greater detail. Respectfully, Ryne Pinto - General Manager - ryne.pinto@jeffwyler.com

Consumer response

STILL WAITING! 😡

Went in for a oil change and they damaged my engine!

Went in for a oil change and they damaged my engine! replaced my engine with 60k miles engine from junk yard and then told me to have a great day!. NO APOLOGY NO RETURN CALL FROM GENERAL MANGER NO RESPONSE TO EMAILS I SENT TO HONDA CORP.... I WON'T USE THIS PLACE AGAIN....SEVERAL ISSUES WITH THE SERVICE DEPT OVER THE YEARS...AND I'VE HAD ENOUGH...AWFUL AWFUL AWFUL CUSTOMER SERVICE....YOU BASICALLY ARE AT RISK OF YOUR CAR BEING DAMAGED AND THE DEALERSHIP NOT TAKEN RESPONSIBLILTY WITH THE WHOLE HORRIBLE EXPERIENCE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Tony was extremely helpful in helping us find the perfect

Tony was extremely helpful in helping us find the perfect suv for our growing family! We can’t recommend him enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Tony was able to assist you in finding the perfect SUV for your family at Jeff Wyler Honda Auto Mall. Thank you for recommending him!