Reviews
I realize now what was posted online was a clickbait
I realize now what was posted online was a clickbait price because we get there and the price increased by $2,900 for a "service fee". There is a lot of talk between the salesman and the financer with us not in the room. We get home and we realized they had added ANOTHER $2,000 service fee!! Then we find dog hair all over under the seats. Do not go here.
I realize now what was posted online was a clickbait
I realize now what was posted online was a clickbait price because we get there and the price increased by $2,900 for a "service fee". There is a lot of talk between the salesman and the financer with us not in the room. We get home and we realized they had added ANOTHER $2,000 service fee!! Then we find dog hair all over under the seats. Do not go here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I found the SUV I have been looking for, and was ready to
I found the SUV I have been looking for, and was ready to purchase. But this dealer does not deliver, since I live a long way from them.
I found the SUV I have been looking for, and was ready to
I found the SUV I have been looking for, and was ready to purchase. But this dealer does not deliver, since I live a long way from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chuck and his tech crew took good care of me and were
Chuck and his tech crew took good care of me and were great at getting me in and out in a timely fashion.
Chuck and his tech crew took good care of me and were
Chuck and his tech crew took good care of me and were great at getting me in and out in a timely fashion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
service department advisors are NON existent.
service department advisors are NON existent. All my calls between 11 and 12 went into voicemail. Impossible to talk to a STILL ALIVE person just to set a regular maintenance for my 2024 Palisade. All calls went into voice mail then received at text, well response to their text did NOT NOT receveive ay responses. Wasting too much time to set a simple 15K maintenance schedule. GM should fire the GM service manager.Huyndai being the more luxurious brand, versus Kia, has not had the service to match the brand's image.
service department advisors are NON existent.
service department advisors are NON existent. All my calls between 11 and 12 went into voicemail. Impossible to talk to a STILL ALIVE person just to set a regular maintenance for my 2024 Palisade. All calls went into voice mail then received at text, well response to their text did NOT NOT receveive ay responses. Wasting too much time to set a simple 15K maintenance schedule. GM should fire the GM service manager.Huyndai being the more luxurious brand, versus Kia, has not had the service to match the brand's image.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service has gone down the drain at This dealership.
Service has gone down the drain at This dealership. Slow service, miscommunications among staff,& Disregard for customer
Service has gone down the drain at This dealership.
Service has gone down the drain at This dealership. Slow service, miscommunications among staff,& Disregard for customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Everyone was pleasant.
Everyone was pleasant. The waiting area was clean and comfortable and had snacks and coffee.
Everyone was pleasant.
Everyone was pleasant. The waiting area was clean and comfortable and had snacks and coffee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
16K service and software upgrades for my Hyundai .
16K service and software upgrades for my Hyundai ... was well taken care of by my service advisor Brendell. Very courteous and informative!
16K service and software upgrades for my Hyundai .
16K service and software upgrades for my Hyundai ... was well taken care of by my service advisor Brendell. Very courteous and informative!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sadly I was sent one amount for service in a email for my
Sadly I was sent one amount for service in a email for my 90k mile service and then told that was incorrect. They should have honored the amount they provided. I have been dealing with them for a decade so that was disappointing.
Sadly I was sent one amount for service in a email for my
Sadly I was sent one amount for service in a email for my 90k mile service and then told that was incorrect. They should have honored the amount they provided. I have been dealing with them for a decade so that was disappointing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Chuck Elliot was so helpful and kind when I went to get
Chuck Elliot was so helpful and kind when I went to get my oil change! The waiting room was also very clean and inviting.
Chuck Elliot was so helpful and kind when I went to get
Chuck Elliot was so helpful and kind when I went to get my oil change! The waiting room was also very clean and inviting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mr Owens got me in and out for an oil change within an
Mr Owens got me in and out for an oil change within an hour and my car got washed which I love. Everyone was pleasant even though it was Friday afternoon.
Mr Owens got me in and out for an oil change within an
Mr Owens got me in and out for an oil change within an hour and my car got washed which I love. Everyone was pleasant even though it was Friday afternoon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair