Kings Toyota

I had a good experience with the handling of my problem at this dealership by Brad. He went all out to find a solution to my issue with my van.

Quick service. Got us out within an hour. Employees very friendly.Thank you very much.

Selling cars with known mechanical issues. Shady as it gets when it comes to selling cars. Add on extras hoping you don't catch it. A buy here pay here dealership is better than these people. Stay away!

Stephen S took great care of me when buying a used vehicle. Ensured any issues were handled and everyone went above and beyond.

Very nice personnel. NOT high pressure sales. Positive car buying experience. And i love my new (used) car.

Absolute trash when it comes to getting repairs with warranty. Do not waste your time. It's like the right hand can't communicate with the left here. Sent all over to 3 different dealers here and still nothing done. Makes no sense. We will be canceling warranty and never do business here again. They sure love to sell you a truck, but no follow through after the sale. The unnecessary chaos they put us through is shameful.

Charged us over $3,000 for warranty when he told us $10.00 a month for 3 years, they are refunding the warranty but not the over $200.00 in taxes we were charged on that amount. They only got back with us when we gave them a 1 star review on their survey. Shady as xxxx! Would not recommend going there!!!

I honestly wish I had seen all the negative reviews before I purchased a vehicle with this dealership. Apparently, integrity means nothing to these people, even the Senior Sales Manager. 39 days since purchase: I was promised a second key, still don't have it. They expect me to drive all over creation to get it done by "their key guy". The title and paperwork for the car received after the 30 day mark and had my personal information wrong, so now the DMV will not accept it and they want me to "send it back to them so they can forward it to their corporate office. I purchased a remote start with the car, was told that day by my sales agent that she would follow up with me to schedule an appt. to have it installed, this never happened. When I called them about it, I was told to just bring it up and they'd get to it. This was another 6 hours of time I'll never get back. The sheer level of ineptitude, outright lies, and no one willing to help at all has absolutely ensured I will never purchase another car from a lot again.

They had a car online . I emailed them about it and coming to see it . They responded to me with the email and it said it would be waiting for me. 15 minutes later in was told it was at their other store.

Went to look at a used car at Kings with my husband. Asked to test drive it since my husband had already test drove it and checked it out a few days prior. Three different sales men/woman contacted my husband about the car. Matt was last person to deal with us on the car. Matt had me drive it around the circle at Kings, didn't even take out on road. Stated the price we would pay. Were told no they wouldn't meet us at that price, so we left and went to another dealer to test drive another car. In the middle of the test drive at a different car dealership Matt calls and offers us the car at $100 above what we said. Repeated our offer. Matt said they would sell it to us for our offer. We stated we would finish up our test drive, go eat lunch and discuss buying the car and would head back to Kings to look at car again and purchase. 15 minutes later Matt calls us back and tells us he sold the car. My husband then calls Matt back and Matt states a woman put a deposit on it and when asked if she signed papers stating we were on our way he said she was coming in next week to sign the papers on Tuesday (By the way Matt, not a good liar we could hear it in your voice). That is not the way to do any kind of business. We will NEVER buy from Kings Toyota and we have a large family who buy cars fairly often and we have let them know how we were treated. Also the car is still sitting on their lot, still listed for sale on their website and several other car websites. After we got that phone call from Matt we went back to the Honda dealership where we test drove several cars and purchased a brand new car, lower interest rate, and lower price. We were also treated much better at Honda. Kings you might want to check the VIN number you have listed on your Camry TRD as it is coming up as a Camry XSE not a Camry TRD - shady right there. Not a way to do business! Will defiantly never go back to Kings Toyota. Way to lose out on a commission Matt!! Thank you Gary and Bob at Honda for treating us like humans and with respect. You will defiantly get more business from us in the future.