Reviews
Write a reviewA Special Sales Rep.
We had an outstanding experience with Sales Rep. David May. We had noticed other positive reviews and asked for David when we went to the dealership. David is experienced and knowledgable, but also a very nice person who is a fine communicator. I have had several questions since getting the car and he got answers right away. We think he is special.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2011 MKZ
Everyone was friendly and curious and the work was done quickly and efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A great deal on a great car
I drove 4 hours from 2 states away to buy a Continental from Montgomery Lincoln. John Bomkamp and Cody Jones were knowledgeable professionals who really went the extra mile to make sure I was happy with my purchase. I would highly recommend Montgomery Lincoln. Thanks Cars.com for helping me find exactly what I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car purchase
Recently purchased a 2019 Lincoln Nautilus at Montgomery Lincoln. Ed Popp assisted us in our purchase and was very professional, knowledgeable, and courteous in our car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Melissa, thank you for your kind words and congratulations on your new Lincoln Nautilus! We're glad Ed could help you out. We do hope we can be of assistance in the future. Take care!
Service on 2015 Lincoln MKC
They have been very helpful fitting me into my tight schedule on two occasions. Nothing major on the service, the vehicle is overall excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy New Car Day!
I had driven the same kind of car for the last 10 years and this time around I wanted an upgrade. It came down to the Lincoln MKC or the Cadillac XT4. I chose the Lincoln because it was a quieter ride and a little more affordable, while looking just as sharp, and I?m really happy with my purchase! My sales consultant, John Bomkamp, was great to work with, and really, everyone there was very friendly. No high pressure sales here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying 2019 MKC
I'm a preferred, longtime customer who just traded in my 2013 MKX (all maintenance performed at Montgomery Lincoln) and bought a 2019 MKC. Please see Brian Simmons for fantastic, relaxed and knowledgeable help with the purchase of your new car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you!
I bought a used 2013 BMW X5 and my experience was top notch. I would like to thank everyone at this dealership for getting me in and out, as I had an 8 hour drive ahead of me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sean, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Montgomery Lincoln Dealership, Montgomery Ohio
Customer service interactions were wonderful and pleasant, however I put Customer Service at 3 stars (really 2.5 stars) because there were several mix ups of when to bring in my car. I talked with an agent on the phone and it was left open that I could drop off my car the Tuesday or Wednesday before Thanksgiving. I took it to the dealership to drop it off Tuesday after I got off work. When I arrived there was no paper work on my car to be serviced on Wednesday. So the agent set up another appointment for me (which was discussed to be on November 30th at 8:00). Once I left the dealership I received and email stating that my service was scheduled for 11/23 at 8:00. So I assumed I heard it wrong. Then later that evening I received another email that my appointment was scheduled for 11/23 at 8:00, so I figured that was correct since I got 2 emails on the same day. So I showed up at the dealership on 11/23 at 8:00 only to be told that there was no paperwork for it to be worked on that day. At this point the service agent said for me to just take the loaner car and leave my car there so I did not have to return again and it would probably be Wednesday the 28th or Thursday the 29th that it would be completed. The work was finally completed and I picked up my car on Saturday Dec. 1. I did notice however that my back tail lights on the passenger side were cracked which I do not recall from before. I do not know where or when this happened but I did notice it after I picked up my car later that afternoon. But anyway, the customer service interactions were great but there were just some mix ups with the paperwork.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Elizabeth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Montgomery Lincoln
The service was great, we received quality care and information from Salesman(Ed Popp) I would recommend this dealership to anyone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vivian, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

 
        