Skip to main content

Performance Lexus

(1,313 reviews)
Visit Performance Lexus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 11 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (855) 218-9003 (855) 218-9003
Used (888) 664-9068 (888) 664-9068
Service (866) 376-2023 (866) 376-2023

Inventory

See all 201 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since August 2000.
For the last 15 years Performance Lexus has achieved the Lexus Elite Award which is the highest honor bestowed upon Lexus Dealerships. Based on Customer Satisfaction in Sales and Service. We are a family owned business that's been in business for over 40 years. We service Cincinnati West
Chester Mason Hyde Park Indian Hill Mariemont Montgomery Loveland Milford Blue Ash
Kenwood Lebanon Maineville and Madeira.
Call or stop by Performance Lexus at Kings Automall today at 513-677-0177 to schedule a test drive. We'll Put A Smile On Your Face!
Count on Performance Lexus to Put A Smile on Your Face!

Service center

Phone number (866) 376-2023

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Lexus from DealerRater.

Want to share your experience with this dealership?

Write a review

I would like to give Rick Hubble 10/10 Great Salesman definitely recommend if you are looking to buy a New or used Lexus stop by and see my Guy he will steer you in the right direction Thanks again Rick!!!!!

I would like to give Rick Hubble 10/10 Great Salesman definitely recommend if you are looking to buy a New or used Lexus stop by and see my Guy he will steer you in the right direction Thanks again Rick!!!!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Juan, we're delighted to hear that Rick provided such a positive experience at Performance Lexus! Thank you for the glowing review and recommendation. Safe travels in your new Lexus!

Show full review

I wanna leave a 10/10 for Rick Hubble Appreciate you to the fullest Absolutely the best Salesman definitely recommend he will take all your worries away Thanks Again my friend!!!!!

I wanna leave a 10/10 for Rick Hubble Appreciate you to the fullest Absolutely the best Salesman definitely recommend he will take all your worries away Thanks Again my friend!!!!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the perfect ten and for recommending Rick! We're glad he could assist at Performance Lexus.

Show full review

Performance Lexus is a great dealer. They always work us in for service quickly. They are thorough and reasonably priced. I enjoy getting my car serviced here.

Performance Lexus is a great dealer. They always work us in for service quickly. They are thorough and reasonably priced. I enjoy getting my car serviced here.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Rick, thank you for choosing Performance Lexus and for sharing your experience with our Service Team! See you next time!

Show full review

Always detailed services and prompt. It’s very comfortable working while waiting for the services done. Joshua is great. I had some special requests this time and they followed through. Thank you.

Always detailed services and prompt. It’s very comfortable working while waiting for the services done. Joshua is great. I had some special requests this time and they followed through. Thank you.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kiki, we're glad Joshua and the team made your experience seamless and comfortable here at Performance Lexus. Thank you for trusting us with your business!

Show full review

Thank you Joshua My experience was Great,you and the staff were awesome 👌🏾 Excellent Service

Thank you Joshua My experience was Great,you and the staff were awesome 👌🏾 Excellent Service

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your confidence in Performance Lexus! We appreciate your business.

Show full review

I want to thank Doug Greeup for making the process so smooth & enjoyable. Doug took time to understand my preferences & displayed a wealth of knowledge explaining the Lexus RX 350 features clearly. He handled all the paperwork without stress & most importantly in a timely manner. The Lexus RX 350 Premium+ was exactly what i was looking for & I know that was thanks to his guidance & professional manner! I would highly recommend Doug to anyone looking for s new Lexus! A huge thank you!

I want to thank Doug Greeup for making the process so smooth & enjoyable. Doug took time to understand my preferences & displayed a wealth of knowledge explaining the Lexus RX 350 features clearly. He handled all the paperwork without stress & most importantly in a timely manner. The Lexus RX 350 Premium+ was exactly what i was looking for & I know that was thanks to his guidance & professional manner! I would highly recommend Doug to anyone looking for s new Lexus! A huge thank you!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Marilyn, we are so grateful for your endorsement of Doug and the team! Thank you for choosing Performance Lexus and for sharing your experience. Enjoy your new Lexus RX 350 Premium+!

Show full review

Unethical and very unknowledgeable. Go else where! Scammers! This isn’t luxury but a service distaster!

Unethical and very unknowledgeable. Go else where! Scammers! This isn’t luxury but a service distaster!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Untrustworthy and completely hides the issues of a vehicle and lazy/incompetent with answering questions. Highly recommend avoiding this dealership!

Untrustworthy and completely hides the issues of a vehicle and lazy/incompetent with answering questions. Highly recommend avoiding this dealership!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Great services. Well stated nice customer waiting area, quick accurate service. Joshis great to work with

Great services. Well stated nice customer waiting area, quick accurate service. Joshis great to work with

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review! We will pass along your kudos to Josh and the team. - Performance Lexus

Show full review

Would not answer questions, just wanted to get my contact information to talk with me. Put me on their email list without me asking, and could not get off the list even with unsubscribe. Ended up putting them on spam list. Worst of all the car they posted about wasn't even in their inventory when I went to their site. BAIT AND SWITCH!

Would not answer questions, just wanted to get my contact information to talk with me. Put me on their email list without me asking, and could not get off the list even with unsubscribe. Ended up putting them on spam list. Worst of all the car they posted about wasn't even in their inventory when I went to their site. BAIT AND SWITCH!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We apologize for any frustration you experienced. It's never our intention to make you feel your questions aren't a priority, nor do we intentionally share inaccurate inventory information. Your feedback is very concerning and will be addressed with the appropriate parties. Again, we apologize for any inconvenience. If you're open to discussing this matter, please contact me directly. Thank you, J.R. Hage - General Manager - 513-677-0177

Show full review
See all 1313 reviews

Related searches near you