Performance Lexus

I just purchased a 2026 Lexus TX350 and my salesman was Roderick. This is the second new vehicle I have purchased through him and I can say that he is the best. He is always courteous and professional. The process takes some time because of dealing with credit bureaus and loan companies but they are with you all the way. All their staff have been great to me along the way from purchasing to servicing. I can never say enough good about them. All dealerships should be this way. Thanks Rod and Sid. I appreciate you!!!!!

Always good service. Usually see Eric and he is great but he was off , saw Phyliss and she was professional, pleasant and very able to take care of my needs.

Went to look at and purchase the 2019 Escalade Platinum, Vin number 1GYS4DKJ0KR152105. Met with Krista and she was amazing! While looking at the Escalade, I noticed a crack in the radio screen and leaking oil cooler lines. We went in to talk numbers and she called the manager Ritchie Cook over. I explained I only had two issues, the screen and oil cooler lines. He said “they replaced the aero shutters and didn’t say anything about the lines. That’s the price it’s at, I’m not budging. It’s had a lot of activity and I know what you’re talking about with the screen” he didn’t ask to see the lines, he didn’t offer to repair them, he didn’t want to work with me at all. If he would have acknowledged the issue and offered to fixed it I most likely would have singed the papers. Very rude, and didn’t even care that this car has an issue that someone else is now going to have to deal with.

I would have to say this was by far, the absolute best experience I’ve ever had spending $50K on a vehicle. As Harold said many times. It’s a Lexus! In and out the door in 2 hrs! I never knew a car buying experience could be fun!

Beautiful, clean, and spacious showroom and waiting area. Very friendly and attentive service managers. Quick service as well!

Michael is always excellent. Professional, efficient, and friendly. He gets the job done right. I go back to this dealer always to get my car serviced.

Not experiencing any concerns I went in formal change, multi point inspection. Thank goodness for the technician! The saw I needed new air filer(s) and saw my water pump was leaking! And a dead rodent! They took care of it all and let me have a loaner for the evening. I am so glad I have always taken my Lexus for service there (three models over the years. Professional and very courteous.

This dealership is absolutely excellent! Taylor goes out of her way for her customers! Love dealing with Lexus! Felice Young

Phillis always does an excellent job every time I come. Thank you so very much for all you do to make your customers feel at home and important.

My recent visit has a mixed review. I was contacted by text from Maria on 6/5/26 regarding maintenance that was due. I returned her call only to get a different representative. She reviewed the maintenance to be preformed and my final question to her was the cost. The representative explained it was complimentary. I continued and scheduled an appointment. Upon arriving for the appointment, Rachael was my intake person and explained today’s appointment will cost $154.24. I explained to Rachael I was told by the representative when making the appointment it was complimentary. Rachael explained they could listen to the call. I encourage you to listen to the call and confirm what was quoted at the time the appointment was made. Rachael estimated the maintenance to be preformed would take about 90 minutes. I asked for a car to leave while the maintenance was being performed only be told by Rachael there were no cars available today. While waiting in the customer area, the Lexus representative setting near Rachael came into the customer’s waiting area and explained to a customer what was needed for her vehicle. The customer responded to the Lexus representative she didn’t want to wait a couple of hours so he invited her to come with him and they would get her a car. Why was I not offered a car when I asked? While waiting I looked at the new Lexus on the lot. I inquired with one of the salesman regarding a specific new car that had a sticker in the window for sale only to be told he couldn’t sell that car. I’m not pleased at all with this dealership. I was charged for windshield washer fluid that was filled recently at home and a cost of over $9.00 for a battery for one key faub!