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Subaru of Kings Automall

(296 reviews)
Visit Subaru of Kings Automall
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (866) 624-6468 (866) 624-6468
Used (888) 210-8460 (888) 210-8460
Service (513) 685-0237 (513) 685-0237

Reviews

(296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Courteous staff and clean waiting area Good service.

Courteous staff and clean waiting area Good service. Up front with pricing Had an appointment but was still in the queue

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience at Subaru of Kings Automall.

Great experience at Subaru of Kings Automall. Sean & Aaron were my sales team and they were both outstanding. I would recommend them both highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Robert Voyten was our service advisor and did a great job

Robert Voyten was our service advisor and did a great job as always. We have bought many Subaru from Kings and always have/had great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New Car

I've bought three cars from Subaru of Kings Automall in the past seven years and I'll go back there for my next one. Their people are excellent. Thanks, Sean D.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mikeo, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Satisfied customer

My car needed repair for a minor oil leak. The process was seamless - easy drop off, a brand new Outback ready as a loaner, paperwork ready. I received an update regarding the repair and was called when the my car (an Outback) was ready. The car was washed and ready for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we really appreciate your feedback! Safe travels!

Courteous staff and excellent customer service.

Courteous staff and excellent customer service. Pleasant environment may be there is an opportunity to move to a bigger space.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase of a new Suburu Out Back

Excellent service Jim Davidson made the buying a car easy. This is my 4th Outback and it seems that they just keep getting better. Jim was courteous, knowledgeable and pleasant. I might add that I have used your service department for years and plan to continue to use your service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Phil, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

fixing rattle in car and bluetooth system

Struggle with fixing electrical repairs. Say they can't duplicate it so they won't fix it.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding customer service support and communication.

Outstanding customer service support and communication. Probably the best experience ever had at a dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kelly R was fantastic, kept me updated, answered any

Kelly R was fantastic, kept me updated, answered any questions right away that I had, very professional, kind, and respectful. The dealership itself is great, staff is great, and anyone I was in contact with was very friendly and helpful. This was the best experience I have ever had buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.