Reviews
Everyone was friendly, fast, professional.
Everyone was friendly, fast, professional. I was able to get in and get out. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
I had an appointment to get my oil changed at 9am and I
I had an appointment to get my oil changed at 9am and I was told it would be 3-4 hour wait time and then they didn’t call me to tell me it was finished til 2pm. What’s the point of having an appointment. I had to get an uber home, I don’t have hours upon hours to wait for the oil change.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Jenna: We're sorry that you didn't have a completely satisfying visit. Feel free to call someone from our management team. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
What an Awesome Day Chris Farrell, a smart young man,
What an Awesome Day Chris Farrell, a smart young man, look me In my eyes stood me what the mechanics did and ordered my new part. Thank You Great Service Tamia Perry
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!
Everything was as expected, friendly and very helpful in
Everything was as expected, friendly and very helpful in all matters,will continue doing business.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Had no issues.
Had no issues. My experience was good. Received my car back on the day they said they woul have it ready by. Chris was very helpful throughout the whole process of getting my car fixed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
I’Shaun exceptional.
I’Shaun exceptional. Very attentive, but no pressure!! He was one of the main reasons we purchased the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Let’s start with Mr.
Let’s start with Mr. Daniel Fluker he sold my car to me 2 yrs ago. Outstanding salesman he goes above and beyond making sure customers are satisfied. When I have my car serviced the team is very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Did not check a/c liked asked clutch on compressor broke
Did not check a/c liked asked clutch on compressor broke toke to other place to fix never be back
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Service writer was very pleasant and thorough, service
Service writer was very pleasant and thorough, service was completed rapidly, waiting area is clean and comfortable Very smooth and counter
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!
Very inconsiderate wouldn’t you come return phone call or
Very inconsiderate wouldn’t you come return phone call or text messages mechanic hidden wrong parts had to wait to get the vehicle fixed almost a month
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.