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Tipotex Chevrolet

(86 reviews)

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(86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tipotex Chevrolet from DealerRater.

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Great service no complaints everybody very helpful and informative. And I have been to several dealership.

Great service no complaints everybody very helpful and informative. And I have been to several dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excelente atencion. Me guiaron paso por paso para elegir el auto. Quede muy satisfecha con las explicaciones del Sr. Enriquez. Estoy convencida de la compra excelente.

Excelente atencion. Me guiaron paso por paso para elegir el auto. Quede muy satisfecha con las explicaciones del Sr. Enriquez. Estoy convencida de la compra excelente.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Air-con not working; it was the fan. Part ordered, & was placed. Service dept. excellent with Ernie there. They brought me home, & picked me up at home when the car was ready. Ernie communicated everything to me by phone.

Air-con not working; it was the fan. Part ordered, & was placed. Service dept. excellent with Ernie there. They brought me home, & picked me up at home when the car was ready. Ernie communicated everything to me by phone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thank You. Great communication throughout the process. Would recommend this dealership. Thank You. Thank You. Thank You. Thank You. Thank You. Thank You. Thank You.

Thank You. Great communication throughout the process. Would recommend this dealership. Thank You. Thank You. Thank You. Thank You. Thank You. Thank You. Thank You.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Honestly, I would rather drive to another dealership for service. I walked into an empty shop early in the morning, an early bird. Employees were too busy on their phones, no acknowledgment or even eye contact, lack of communication between the team members, not rude, just plain communication. This place lacks leadership and training; in the Rio Grande Valley, it may be the worst in terms of service and facilities. It was just an oil change!

Honestly, I would rather drive to another dealership for service. I walked into an empty shop early in the morning, an early bird. Employees were too busy on their phones, no acknowledgment or even eye contact, lack of communication between the team members, not rude, just plain communication. This place lacks leadership and training; in the Rio Grande Valley, it may be the worst in terms of service and facilities. It was just an oil change!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service from beginning to end! Cano had no problem helping me find the right vehicle that would meet all my needs. We test drove over 4 vehicles until I found the one. I never felt pressure even though it was close to closing time. Arturo was also absolutely amazing and patient with my husband and I. We were treated and greeted like family and never did we felt at any point that they just wanted to make the sale. I highly recommend Tipotex Chevrolet in Brownsville, TX.

Great customer service from beginning to end! Cano had no problem helping me find the right vehicle that would meet all my needs. We test drove over 4 vehicles until I found the one. I never felt pressure even though it was close to closing time. Arturo was also absolutely amazing and patient with my husband and I. We were treated and greeted like family and never did we felt at any point that they just wanted to make the sale. I highly recommend Tipotex Chevrolet in Brownsville, TX.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Smiley Rodrigues was great from start to finish. Workmanship was above and beyond 5 Star service center. I will be back. Happy Customer.

Smiley Rodrigues was great from start to finish. Workmanship was above and beyond 5 Star service center. I will be back. Happy Customer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Exelent in everything, service, deal, all ways tray to help to buy .. so I?m very happy with the persons help me to buy my new Chevy !!

Exelent in everything, service, deal, all ways tray to help to buy .. so I?m very happy with the persons help me to buy my new Chevy !!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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LEFT A MESSAGE WITH THE SERVICE DEPT.AT 9:00 AM STILL WATING FOR A CALL BACK ITS 4:30 I JUST CALLED AND LEFT ANOTHER MESSAGE. I NEED TO SPEAK WITH SERVICE DEPT.ABOUT AN ISSUE WITH MY TRUCK ITS A 2021 SILVERADO 20,000 MILES ON IT TO SEE IF ITS STILL UNER WARRANTY.

LEFT A MESSAGE WITH THE SERVICE DEPT.AT 9:00 AM STILL WATING FOR A CALL BACK ITS 4:30 I JUST CALLED AND LEFT ANOTHER MESSAGE. I NEED TO SPEAK WITH SERVICE DEPT.ABOUT AN ISSUE WITH MY TRUCK ITS A 2021 SILVERADO 20,000 MILES ON IT TO SEE IF ITS STILL UNER WARRANTY.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
4.0
Quality of repair
3.0
Overall facilities
3.0
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Went in to fix heater, drove two days there was a racking sound, took it back , now my thermostat not working, paid a good amount of money to fix it the first time and now there saying it?s the thermostat and they needed to charge me more money for something that was not fixed in the first place and now my engine light is on and the fan of my truck is just running when vehicle is off. A had a terrible service for my truck to be fix.

Went in to fix heater, drove two days there was a racking sound, took it back , now my thermostat not working, paid a good amount of money to fix it the first time and now there saying it?s the thermostat and they needed to charge me more money for something that was not fixed in the first place and now my engine light is on and the fan of my truck is just running when vehicle is off. A had a terrible service for my truck to be fix.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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