Reviews
Buyer Beware!
Buyer Beware! In 2023 we purchased a 2021 Toyota truck. Recently, discovered that the tires were 2018 and need to be replaced. The truck is used lightly for half the year The tires SHOULD not be failing, So very disappointed to learn of this deceptive practice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Patricia, I'm sorry to hear about your experience with the tires. We strive for transparency, and it's concerning to learn that this wasn't reflected in your purchase. Please reach out so we can discuss this further and find a resolution together. Thank you, AJ Zellers - Administrator - (239) 643-3673
Buyers Beware!
Buyers Beware!!!’ We purchased a truck in 2023. The truck was a 2021. It’s been driven minimally and yet tires are wearing and need to be replaced. Very disappointed to learn we were sold a vehicle with 2018 tires.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Trish, I'm sorry to hear about the tire issue with your truck. We aim for transparency and honesty in our sales, so it's concerning to learn of this oversight. Please reach out at your convenience so we can discuss how best to address this situation. Thank you, AJ Zellers - Administrator - (239) 643-3673
I wasn’t expecting to buy a car i was just window
I wasn’t expecting to buy a car i was just window shopping but david david was an excellent sales person. He is truly amazing and has such a positive attitude and is very helpful. i will definitely be recommending people to him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Madison, we're delighted to hear that David made such a positive impression during your visit at Tamiami Ford, Inc. Thank you for recommending him and sharing your experience!
I've been buying automobiles for in excess of 60 years
I've been buying automobiles for in excess of 60 years and I have to be frank with you and tell you that this group is one of the most professional organizations I've ever dealt with. These are people who stand by there word. If they make a promise or a commitment to you they keep it. They kept the stress out of the buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ken, we're delighted to hear that our team at Tamiami Ford, Inc. provided such a professional and stress-free experience for you! Thank you for your kind words and trust in us over the years. We look forward to serving you again in the future!
I recently purchased a vehicle from this dealership, and
I recently purchased a vehicle from this dealership, and while it was a standard transaction, there were a few issues that left a negative impression. The dealership itself is typical in terms of the sales process, but there are a couple of things to be aware of. Firstly, it's crucial to inspect your vehicle thoroughly in an uncovered area with full sunlight. Unfortunately, I discovered that my truck had a subpar manufacturer paint job, which felt deceptive. It would have been better if this was disclosed upfront. Additionally, don't expect any special treatment or perks. Shortly after leaving the dealership, one of my tires went flat, and I ended up paying full price for a replacement. This added to the overall disappointment with the purchase. Overall, while the dealership will sell you a vehicle, it's essential to be vigilant and not expect any extras. Make sure to inspect your vehicle carefully and be prepared for any potential issues that may arise. Lastly, they scrap off the window stickers with a razor blade so look for scratches before completing your sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
First and foremost, thank you for taking the time to share your feedback. At Tamiami Ford, we take all reviews seriously and strive to ensure every customer feels valued through every step of their experience with us. That said, I would like to address the points you raised in your review. Regarding the vehicle’s paint job, we would like to clarify that all vehicles undergo a thorough inspection before being listed for sale. If there were concerns about the paint quality, we rely on our customers to voice such observations during their own inspection prior to the completion of the sale. The flat tire issue you encountered after leaving the dealership is unfortunate. While we empathize with the frustration this may have caused, we unfortunately cannot be held responsible for external incidents, such as running over debris, after the vehicle has left our dealership. Our team acknowledges these types of occurrences can be frustrating, but they fall outside of our control. Your mention of potential scratches caused by the removal of window stickers with a razor blade is a concern we will not take lightly. If you believe your vehicle has sustained damage during our inspection process, we would be more than happy to examine and resolve it for you. Please contact us directly so we can assist you further. At Tamiami Ford, we strive to foster transparency and a smooth purchase process for all of our customers. It’s regrettable to hear that your overall experience left a negative impression. Should you wish to discuss these concerns in more detail, I encourage you to reach out to me directly at 239-643-3673 Ext 1303. We value your business and hope to have the opportunity to reconcile and restore your confidence in our dealership. Kind regards, A.J. Zellers General Manger Tamiami Ford
Absolutely, as i stated inspect your vehicle throughly in an uncovered full sunlight area. The vehicle i purchased was in a covered area which felt like a curtesy at the time but had deceptive reasons in retrospect. Sometimes we forget that reputation is a thing of the past; my mistake. The window razor was post inspection and an action acceptable for a new or inexperienced dealerships, The flat tire situation while unfortunate is what it is i agree. This is an honest review setting expectations for new customers. Ive talked to the sales manager and terms mutually uncomfortable couldnt be reached.
Manny did a great job working with us on our buy-love the
Manny did a great job working with us on our buy-love the Raptor Becky Williams
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate you taking the time to leave Manny and Tamiami Ford, Inc. this awesome review, thank you!