Skip to main content

Reviews

(287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bert Ogden Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

Service

I like how without and appointment and on a Saturday, I had a problem with my battery and without the schedule appointment I still received a great and fast service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ana, thank you for the high star rating!

Fast services, very clean environment.

Very friendly customer services. On my arrival in Bert Ogden facility, customer service is ready to welcome me and provide the service. Outstanding customer services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Faustin, we appreciate you taking the time to leave us this feedback.

All clean

They are always prompt and friendly location very festive and clean. Sales men are always ready to help and all of them greet you with a smile. Joe was very prompt to help us out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Alberto, we appreciate you taking the time to leave us this feedback.

Services rendered

Services required were performed in a timely manor, waiting area was well kept and supplied with items for customers use.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Alicia, thank you for the high star rating!

Oil change

Coupon is what I like. I hate that you are making me type at least 20 words. I really. Really hate it

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Alejandra, thank you so much for your high rating!

Good customer service

Good customer service . Very one so polite I was out if there in 30 minutes. They explained everything that was done to my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Melissa, we really appreciate your positive review!

Car buying experience

Very pleasant experience. The sales person, Raul ,was very professional and knowledgeable. The management staff worked hard to make the deal possible. I am very pleased with our purchase of a new vehicle. Bert Ogden Nissan of McAllen is the place to go for a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

David, thank you for the high star rating!

Excellent Service

Excellent customer attention and very respectful. Me and my wife would definately come back to purchase another nissan from Bert Ogden Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Edgar, we're so glad that we were able to go above and beyond your expectations!

Fast service

Went early,and didn't take too long.The people very efficient ,and very friendly and helpful.Always something to drink ,and very clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Anastacio, reviews like this give us motivation and help us ensure we provide high-quality care.

Great service

Our sales person, Jose Cansdales was extremely helpful and knowledgeable in the vehicle we were interested in. I will definitely be back for future car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lydia, we're so glad that we were able to go above and beyond your expectations!