Bert Ogden Nissan

I was at the oil Change department and they do a fast and a great services. I did not have to wait to be attended.

I enjoyed that employees took great care of all customers. Bert Ogden McAllen Nissan always does an outstanding job meeting customer needs.

They are accommodating and provided information about the service .the y very approachable anf ask you if you need something and the environment was excellent because all employees are smiling.

Don't go into any of their dealerships with bad credit. They have no programs for bad credit customers. Had to go to their competitor to purchase.

To begin with, I really want to thank Bert Ogden Manager Nelson Garcia for his management professionalism in regards to informing on pricing, product, and sales of my new vehicle. Special recognition goes out to Saleswomen Diana Vega for going out her way to giving me the best customer service in Procedures for car purchase like rental, tint, accessories, etc..... The Best to allllllllllll give my word on this.

My first stop was at bert ogden nissan. The sales person Diana Vega treated us with alot of respect and Professional Service. Then after visting other nissan dealerships we decided to come back to Bert ogden nissan to purchase our vehicle. The sales person and Mr Cruz the manager took the time to get us the best deal posible. And they did, I got an excellent price and great customer service from ever person at bert ogden nissan. I recommend bert ogden nissan for your next vehicle purchase from a new to pre owned vehicle.

The service provided was very fast and friendly. Jose Cantu approached us and showed us vehicles within the price range we asked for without trying to get us to go up on price. He also mentioned that he didn't want to give us false information when we asked a question he didn't have an answer to, which helped us feel at ease that he wasn't just trying to sell just any car to us. He was very nice and well mannered. Cole Denckla also helped us out with financing in a big way, the stress and hassle of buying a car was gone when working with Bert Ogden Nissan.

I cannot find a survey where we can rate the salesman. But, I do want you to know that Alan Marquez was efficient, honest, and very pleasant to work with. He has followed up and checked on my satisfaction. He has made my experience with Bert Ogden very pleasurable, and I would recommend him, specifically.

Approached a sales man to help look at the vehicles. Was told lie after lie. We asked to see a base model of the Versa. Walked around and the salesman did not show us what we asked for. We were shown higher end Versas but was told they had been on the lot for a long time, and they would honor a discount. Manager greated us and he was the most disrespectful person I ever experienced at a car dealership. When I asked about the discount he looked at me and said who told you that. The salesman was right behind us and never spoke up. The manager was asking the same questions as the salesman and we told that guy to tell his mansger what we discussed. Again he stayed quiet. The manager was rude and would not answer specific questions from us. I will never return to this dealership. They lost a sale due to their lack of ability to make a car buying experience good. It was nothing short of asking us to leave. So we did.

Purchased used 2012 Sentra was told it had never been sold had 27,000miles was lied to; found documents stating name of previous owner-filing complaint for fraud with AG this week. Also told car in excellent condition-have replaced driver side mirror; front right fender loose-had front wheels aligned; front struds need replacing. would never go there again.