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BMW West Palm Beach

(1,750 reviews)
Visit BMW West Palm Beach
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–7:00pm 7:30am–6:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm 11:00am–4:00pm
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (888) 844-8903 (888) 844-8903
Used (888) 308-8381 (888) 308-8381
Service (888) 285-7606 (888) 285-7606

Reviews

(1,750 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW West Palm Beach from DealerRater.

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Oscar and Osiris were wonderful!

Oscar and Osiris were wonderful! They went over and beyond to help me with my purchase. They worked after hours to make the purchase happen. Very much appreciated and I love my car. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great communication.

Great communication. Hassle free. Easy to work with. I highly recommend Mario. Quick to respond and answer any questions you may have. Looking forward to working with him in my next purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Carlos was very helpful and accessible prior to our

Carlos was very helpful and accessible prior to our appointment. I never felt pressured to make a decision and that was part of the reason I decided to close the deal. The dealership was pretty quick to process my trade in and purchase and secured me a great rate for financing. 5 stars across the board.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great attention great service , I so happy with my new x6

Great attention great service , I so happy with my new x6 , delivery was fast and carlo great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Absolutely the worst customer service I have experienced

Absolutely the worst customer service I have experienced from a car service center. Eduardo was condescending, cold, and arrogant. I had a potential manufacturer warranty issue. I also found the sales team to be sub-par with some of the same attitude problems. Customers treated with dismissive interaction and seemed as if it were a "burden" to their time. I love my car but will never work with this center again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had been looking for a bmw x3 and discovered one in

I had been looking for a bmw x3 and discovered one in West Palm Beach. Nicole went above and beyond by sending me images, videos, and responding to all of my inquiries concerning the car. We discussed some preliminary numbers on the phone before driving from Miami to West Palm Beach, and everything went smoothly. She really is the best! I highly recommend Nicole.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing experience with this dealership and salesman

Amazing experience with this dealership and salesman Oscar. We bought this car online because we lived at a distance from West Palm. This was our first time doing this which was scary. Oscar was always very quick to respond to my countless questions as well as the finance advisor Igor. They diligently helped me get the financing I desired. Oscar came to the airport all the way in Ft Lauderdale to pick me up when I came to get the car and had all kinds of valuable information to impart about my new vehicle. It was first class treatment all the way! Then he set me up with their technology service advisor Rob and he gave me an incredible technical inservice on how to use my new luxury car. They gave me their personal telephone numbers and encouraged me to call or text any time with additional questions. I highly recommend this dealership to anyone looking for a new car and especially if buying it online. Trust goes far and I really felt like I could trust all those I interacted with in making this huge purchase. I love my new BMW X7! It’s everything they promised me it would be! I would absolutely do business with Braman BMW again in the future! Thanks Braman BMW for helping me with my new dream car purchase, I couldn’t be happier! Special thanks to Oscar, Igor, and Rob Genius, you guys rock!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Transparent I recommend Braman Motorsports to anyone

Transparent I recommend Braman Motorsports to anyone looking to have a seamless, and transparent experience when looking to purchase a vehicle.. From Test driving several vehicles, and finally closing the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Oscar was very patient and took his time to explain

Oscar was very patient and took his time to explain details and I will my family and friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very responsive and a pleasure to work with.

Very responsive and a pleasure to work with. They answered all my questions and were very willing to meet all my needs when I was searching for and purchasing a new vehicle. I would use them again and recommend them to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.