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BMW West Palm Beach

(1,751 reviews)
Visit BMW West Palm Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–7:00pm 7:30am–6:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm 11:00am–4:00pm
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (888) 844-8903 (888) 844-8903
Used (888) 308-8381 (888) 308-8381
Service (888) 285-7606 (888) 285-7606

Reviews

(1,751 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW West Palm Beach from DealerRater.

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Excellent experience with this dealership. Willie is very...

Excellent experience with this dealership. Willie is very knowledgeable, friendly and professional. It was a pleasure having him as our client advisor. Braman BMW is an outstanding dealership with excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Braman BMW of West Palm Beach is GREAT! It is an...

Braman BMW of West Palm Beach is GREAT! It is an excellent dealership and I recommend it to everyone! They are honest and make your experience enjoyable. My salesman was Jamal and it was a pleasure working with him. Braman BMW is the BEST!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Patel was very patient, sending me options and...

Patel was very patient, sending me options and information as needed over the course of a few months. He kept in contact until I eventually reached out about a BMW whose price had recently dropped. He even drove it to me to test drive because I didn’t have transportation and I was sold! The dealership worked with me on the price and extended warranty, leaving me feeling like I got a great deal. The car is amazing and I look forward to referring others to Palm Beach Auto Sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I just purchased a 2021 Z4 convertible from Braman BMW,...

I just purchased a 2021 Z4 convertible from Braman BMW, from Salesman Extraordinaire, Willie Orth! Willie is without a doubt the BEST car salesman I have ever had the pleasure to deal with in the past 35+ years I have been buying cars. He is the consummate professional on every level - friendly, knowledgeable, helpful, and 100% honest about every aspect of the car buying experience. Also, and equally important to me, he follows up on the “after details” by returning phone calls and making sure what was promised as “part of the deal” actually gets done. Very refreshing! So many people in so many industries just drop the ball and leave you hanging after the paperwork in signed, but not Willie. Braman BMW in general, and Willie Orth in particular, has earned my loyalty by consistently providing excellent customer service in a very competitive, but often impersonal, consumer market. Everyone at Braman BMW - from the sales and finance team, to the greeters in the vehicle service department, will go out of their way to make you feel like a valued customer! And on a final note, the BMW ride - whether I am driving an SUV or a convertible - is always superlative. I certainly agree it is the “ultimate driving machine”!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Katie was a very polite and courteous representative, she...

Katie was a very polite and courteous representative, she made the process as quick and stress free as possible. I’m very happy with my new car, great dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The simplicity, patience and speed of the whole process...

The simplicity, patience and speed of the whole process left me very happy. Nick Khaytin was extremely helpful, but above all, very kind and listened to my needs. Probably the first dealership I've done business with that was seamless. Thanks again and looking forward to servicing my vehicle at Braman and to continue doing business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have purchased 2 Bmw in the past 3 years. We had a...

We have purchased 2 Bmw in the past 3 years. We had a great sales rep. I like to give kudos Mr. Willie Orth he was amazing. Willie was professional and made us feel like family. He gave us exactly what we wanted and it was a great experience. Thank you again Willie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

In DECADES of purchasing vehicles, I’ve never...

In DECADES of purchasing vehicles, I’ve never encountered a team like that at Braman Motors (BMW) - West Palm Beach. Purchasing a vehicle can be highly stressful, and for many, we leave with “buyer’s remorse”. Nicole and team are not just there to sell you a car...but they want to make certain it’s the RIGHT car, at the RIGHT price. I sent my sister to Braman - West Palm Beach, after she was really bamboozled at another dealership. Nicole and Jon, listened...and quickly presented options. The professionalism and personal attention permeated throughout the process, and through every department. I was so impressed, that I went back the next day - and purchased a car for myself. If I could give 10 stars, I would. I highly recommend Nicole Stem, and Braman Motors West Palm Beach...particularly to women, who are purchasing a vehicle solo. It just doesn’t get any better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have bought many cars and Jamie was one of the best. I...

I have bought many cars and Jamie was one of the best. I would buy from him again. The dealership was indoor and cool inside. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Don't even remember exactly how many BMWs my family has...

Don't even remember exactly how many BMWs my family has bought from this dealership. Joe Porco has been my go-to sales person. Might contact him soon for another new car. Always had a great experience at this dealership. Every employee is friendly and makes you feel they do care about you. Good job Braman BMW team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.