Ed Howard Lincoln

I had a regular 10,000 mile service and a safety recall service. The service department is efficient and the managers are honest and friendly and professional.

Very satisfied with service on our car. It was a recall situation and handled expertly .

Lanora is a great service representative. She does all I ask and then checks to see if there are other problems that should be addressed. I feel confident about the condition of my care after her review and suggestions.

The pickup and delivery service was not properly handles. Steve was great, but scheduling poor

Lenora has been an outstanding representative of Ed Howard Lincoln service facility. Our preparation for delivery was excellent and the sales representative, Bailey Stinson, was patient and thorough demonstrating the vehicle and patiently answered all of our questions. The purchasing process did not include up charge items and the trade in offer was fair in my opinion. I would recommend Ed Howard Lincoln to any potential buyer.

The service department went above and beyond to solve my vehicle issues. The service manager was involved from the beginning to end .

The service department is excellent but the sales floor has a long way to go to get my next purchase. Considering there are no customers every time I go for any service, the sales floor and manager should be rolling out the red carpet for its customers.

Lenora was my service agent she is friendly , very Educated, and treats you like you’re important. She handled the service appointment and set me up with a loaner in case the part didn’t come in as scheduled l, my car was finished the next day just as she said it would be ready !

All 3 ,Patricjl,Franki & Kyle were all during the sale,and servicing of the Nautilus.

Professional, polite, and knew their stuff. Roman was a pleasure to work with, especially after coming from another dealership that was out of the movie “Used Cars”. No xx… straight deal like it SHOULD be.