Reviews
They were quick and did my brakes and wow my car feels
They were quick and did my brakes and wow my car feels new and I didn’t ask for a vaccum and wash since I was in a hurry and they still did it! Overall Excellent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brenda, thank you for your kind words! We're delighted to hear that you had an excellent experience with us and that your brakes were taken care of promptly. We're glad your car feels like new again, and we're always happy to go the extra mile with a vacuum and wash. We appreciate your business and look forward to serving you again in the future! David Lewis Owner Loyalty Manager Ed Hicks Nissan (361) 654-8536
First - with my prior Pathfinder, I love that they didn’t
First - with my prior Pathfinder, I love that they didn’t try to push things on me in the Service Area. I always do regular maintenance and they respect that and don’t try extras. Then I had an odd intermittent sound. They could not recreate. They didn’t push any “try this or this”. The sales guys reached out and asked if I was ready for a new one. I said you don’t have what I want anyway. No pushing, just dropping options a few times. I said no go unless you can give me good on my trade. Boom, they did. With the Nissan specials running, including being a repeat Nissan customer, things were looking good. Still, not what I wanted. Again, BOOM, they found one and brought it in. Deal done in 24 hours. I so appreciate them not trying to take advantage and respecting my boundaries. I love Nissan, and this was my first interactions with Ed Hicks, being new to the area. They did fabulous!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Becky, thank you for sharing your experience! We're thrilled to hear that our team respected your preferences and boundaries throughout your journey with us. It's great to know that you felt comfortable and appreciated during both your service and sales interactions. We pride ourselves on providing a seamless handoff between sales and service, and we're delighted that we could assist you in finding the perfect vehicle. We're grateful for your trust and loyalty to Nissan, and we're thrilled to have you as a valued member of the Ed Hicks family. If you ever need anything in the future, please don't hesitate to reach out. Have a wonderful day! David Lewis Owner Loyalty Manager Ed Hicks Nissan (361) 654-8536
The employees at corpus Christi at Hicks Nissan where
The employees at corpus Christi at Hicks Nissan where awesome they were friendly professional and extremely helpful. My service technician Austin was amazing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi J, thank you so much for your the praise about Austin and the team here at Ed Hicks Nissan! We do hope we can be of assistance in the future. Take care! David Lewis Owner Loyalty Manager Ed Hicks Nissan (361) 654-8536
Outstanding and fast service.
Outstanding and fast service. Shuttle service is excellent. Highly recommend. Everyone friendly and helpful. Clean and coffee good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Tom, for your outstanding review! We're thrilled to hear that you had a positive experience with our service. It's fantastic to know that everyone you encountered was friendly and helpful, our shuttle service met your needs and that you found our facilities clean with good coffee to enjoy. We truly appreciate your recommendation and look forward to serving you again in the future! David Lewis Owner Loyalty Manager Ed Hicks Nissan (361) 654-8536
Adrian helped me out getting my new Vera.
Adrian helped me out getting my new Vera. He has been very helpful checking on if everything is ok.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leila Norhrup, thank you for your kind review; we are happy to pass along your comments to Adrian and the team here at Ed Hicks Nissan! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! David Lewis Owner Loyalty Manager Ed Hicks Nissan (361) 654-8536
Lysol , was great would recommend him to all
Lysol was my sales nan , snd he was so friendly and very patient with me. I would recommend all my friends and family to go and buy from Lysol because he made it fast and easy. Mr. Lysol is doing the best job ever.,,,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cynthia Maldonado, thank you for your kind words about Lyndol and this wonderful review! I will let him know what a great job he did! Please do not hesitate to reach out if there is anything else we can do. Have a great day! David Lewis Owner Loyalty Manager Ed Hicks Nissan (361) 654-1955
I recommend my friends to Julian & this dealership
This dealership was really good and Julian Martinez helped my family and I find an amazing new car as my first car as an adult.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Loose bumper needs be done right
They took my bumper off now its loose. Refuse to fix issues. I just had maaco do work on it and my bumper was tight
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
Beware of the $2700 "add-on" SCAM!
Beware of the $2700 "add-on" SCAM! PRICES ON THE WEBSITE YOU BETTER ADD $2700 TO -BUT YOU ONLY GET A "PACKAGE ADD-ON" WORTH ABOUT $500. But there is a SUCKA born everyday and this over priced $2700 SCAM is for SUCKAS!!!! Ed Hicks give the customers the option to add the $2700 package after they choose the vehicle. You don't do that because you know it's a SCAM!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Will, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We'd like the opportunity to turn your experience around. Please reach out to us at (361) 654-1955 at your earliest convenience to discuss how we can turn this experience into a positive one.
Making it right for the customer at nissan
I wrote a review on 01/26/21 title lairs after i post it on 01/27/21 Mr. Jim Anguiano at Nissan call me he listen and went into action to make it right on 01/28/21 i met with Mr. Anguiano and Mrs. Martinez corrected my paperwork and make it right with a great offer for me overall let say I am very happy leaving the Nissan office today they believe in what they say and tell you at the start and if that changes then call them up they will make it right THANK YOU AGAIN MR. JIM ANGUIANO FOR MAKING RIGHT FOR US I REALLY APPRECIATED.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase