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Crown Buick GMC

(1,264 reviews)
2023 national dealer award
View 25 awards
2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,264 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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We had a fantastic experience working with Boris Cehic at

We had a fantastic experience working with Boris Cehic at Crown Buick GMC. Boris took the time to truly understand what we were looking for and guided us to the right GMC vehicle at the right lease price—no pressure, no games, just honest and professional service. He was knowledgeable, responsive, and made the entire process smooth and stress-free from start to finish. If you’re in the market for a GMC and want someone who listens, communicates clearly, and delivers results, ask for Boris. Highly recommended!

We had a fantastic experience working with Boris Cehic at

We had a fantastic experience working with Boris Cehic at Crown Buick GMC. Boris took the time to truly understand what we were looking for and guided us to the right GMC vehicle at the right lease price—no pressure, no games, just honest and professional service. He was knowledgeable, responsive, and made the entire process smooth and stress-free from start to finish. If you’re in the market for a GMC and want someone who listens, communicates clearly, and delivers results, ask for Boris. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anthony, thank you for sharing the positive experience you had with Boris! We are glad that he provided you with the A+ service that you deserve. He will be honored to hear of your kind words and to know he earned your recommendation. On behalf of the entire team- congratulations on your new GMC!

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I purchased my 25 Colorado at a separate dealership and

I purchased my 25 Colorado at a separate dealership and was extremely disappointed in the service my first trip. A friend recommended Crown Buick GMC service, they did not disappoint! Kimberly Moore was my service representative and went above and beyond, communicating on service as well as warranty work. Defineately a customer for life!

I purchased my 25 Colorado at a separate dealership and

I purchased my 25 Colorado at a separate dealership and was extremely disappointed in the service my first trip. A friend recommended Crown Buick GMC service, they did not disappoint! Kimberly Moore was my service representative and went above and beyond, communicating on service as well as warranty work. Defineately a customer for life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, thank you for your 5-star rating! We are so glad that Kimberly took great care of you and kept you well informed throughout the process. It is an honor to have earned your confidence and loyalty. Wishing you the safest of travels until we meet again!

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Had a few issues with my vehicle, came in dealt with Mr.

Had a few issues with my vehicle, came in dealt with Mr. Jaquel Waller. Young man was very knowledgeable and helpful. Had a very pleasant experience. I love my dealership.

Had a few issues with my vehicle, came in dealt with Mr.

Had a few issues with my vehicle, came in dealt with Mr. Jaquel Waller. Young man was very knowledgeable and helpful. Had a very pleasant experience. I love my dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rodney, we appreciate your 5-star rating and we are so glad that Jacquel took great care of you and your automotive needs during your recent visit. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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I especially appreciate how Jacquel Waller always goes

I especially appreciate how Jacquel Waller always goes out of his way to help. He listens when you explain what is going on with the vehicle and keeps me informed as to where we are in the process. If the vehicle has to stay another day, he sets up the rental for me. I appreciate his dedication to perfection!

I especially appreciate how Jacquel Waller always goes

I especially appreciate how Jacquel Waller always goes out of his way to help. He listens when you explain what is going on with the vehicle and keeps me informed as to where we are in the process. If the vehicle has to stay another day, he sets up the rental for me. I appreciate his dedication to perfection!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

You can rest assured knowing our communicative staff will make accommodations to you so that every service visit is a pleasant experience. Thank you for writing your review for Jacquel, we hope to help you again in the future.

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John Grundon very polite knowledgeable service person on

John Grundon very polite knowledgeable service person on your staff. John gets right on it Keep up the good work NK

John Grundon very polite knowledgeable service person on

John Grundon very polite knowledgeable service person on your staff. John gets right on it Keep up the good work NK

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for this motivational review for John! We encourage you to come back for any of your future service needs because we assure you we will deliver the care you and your vehicle deserve!

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Great work on my Buick Enclave fast and efficient price

Great work on my Buick Enclave fast and efficient price is right. Thank you George & staff

Great work on my Buick Enclave fast and efficient price

Great work on my Buick Enclave fast and efficient price is right. Thank you George & staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for writing this review about the fast and efficient service that George and our team provided! Feel free to come back anytime you need reliable automotive help.

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My sister came to Crown Buick gmc looking to purchase her

My sister came to Crown Buick gmc looking to purchase her new Yukon. Ed Ma was very professional and knowledgeable. The whole process was smooth and easy. Highly recommend

My sister came to Crown Buick gmc looking to purchase her

My sister came to Crown Buick gmc looking to purchase her new Yukon. Ed Ma was very professional and knowledgeable. The whole process was smooth and easy. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Isabella! We’re so glad your sister had a smooth and easy experience purchasing her new Yukon. Ed Ma’s professionalism and knowledge truly make a difference. We appreciate the recommendation and hope to see you both again at Crown Buick GMC!

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Tammy Wagner is definitely a 5 star salesperson.

Tammy Wagner is definitely a 5 star salesperson. She makes car buying fun. The whole process was quick and easy. I love Tammy’s personality. I’ll always come back to her!

Tammy Wagner is definitely a 5 star salesperson.

Tammy Wagner is definitely a 5 star salesperson. She makes car buying fun. The whole process was quick and easy. I love Tammy’s personality. I’ll always come back to her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lora! Thank you so much for the continued trust and 5-star review. We’re thrilled to hear that Tammy Wagner continues to deliver a smooth, professional experience and that your family has chosen her for multiple purchases says it all. We truly appreciate your loyalty and look forward to helping you again!

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This is my second car from Crown.

This is my second car from Crown. This time I came in for an oil change and made a minor inquiry to Tyler about my current vehicle value and left with a new vehicle. Tyler made the whole process smooth and quick.

This is my second car from Crown.

This is my second car from Crown. This time I came in for an oil change and made a minor inquiry to Tyler about my current vehicle value and left with a new vehicle. Tyler made the whole process smooth and quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Terry, thank you for your amazing review! We are overjoyed that Tyler provided you with 5-star service and made your experience with us worthwhile. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

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Thank you Jamie Williams and Crown Buick GMC for such a

Thank you Jamie Williams and Crown Buick GMC for such a smooth and pleasant experience. We were fortunate enough to have Jamie to work with us in the trade and purchase of our new car. Jamie went above and beyond our expectations and was very helpful and friendly. We definitely recommend him and Crown Buick GMC.

Thank you Jamie Williams and Crown Buick GMC for such a

Thank you Jamie Williams and Crown Buick GMC for such a smooth and pleasant experience. We were fortunate enough to have Jamie to work with us in the trade and purchase of our new car. Jamie went above and beyond our expectations and was very helpful and friendly. We definitely recommend him and Crown Buick GMC.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It is wonderful news to receive your review letting us know Jamie went above and beyond to make sure you had a smooth trade and purchase with us. We hope you enjoy safe and exciting travels in your new car and hope to be of service to you again sometime in the future. We thank you for your review and remind you we are here to be of any automotive help to you!

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