Reviews
Write a reviewAs many reviewers have commented, if I could provide zero
As many reviewers have commented, if I could provide zero stars here I would. I reached out to this dealership based on the price advertised on cars.com. Despite multiple efforts they refused to honor the advertised pricing. My experience with their on-line sales people (Glenn Taylor in particular) left me feeling as if this dealership in completely untrustworthy. They provided multiple contradictory "offers" and despite saying one thing and then putting it in writing, continued to come back with different pricing. I have purchased several cars online and have not had this experience with a dealership. In summary and in my opinion, this dealership is deceptive and very untrustworthy. Consider buying your car elsewhere.
As many reviewers have commented, if I could provide zero
As many reviewers have commented, if I could provide zero stars here I would. I reached out to this dealership based on the price advertised on cars.com. Despite multiple efforts they refused to honor the advertised pricing. My experience with their on-line sales people (Glenn Taylor in particular) left me feeling as if this dealership in completely untrustworthy. They provided multiple contradictory "offers" and despite saying one thing and then putting it in writing, continued to come back with different pricing. I have purchased several cars online and have not had this experience with a dealership. In summary and in my opinion, this dealership is deceptive and very untrustworthy. Consider buying your car elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Scott, I'm sorry to hear about your frustrating experience with our online sales team. We strive for transparency and consistency in our pricing, so it's concerning to learn that we fell short here. I'd like the opportunity to address this issue directly and make things right if possible. Please feel free to reach out at your convenience. Thank you, Golden Gonzales - Sales Manager - ggonzales@lithia.com
They raised the price 1 day after I showed interest and
They raised the price 1 day after I showed interest and spoke with me rudely over text. Very predatory dealership just beware.
They raised the price 1 day after I showed interest and
They raised the price 1 day after I showed interest and spoke with me rudely over text. Very predatory dealership just beware.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Danylo, Providing our customers transparent pricing and communicating with them respectfully through every means is very important. It is concerning to receive this feedback, as we take customer care very seriously. I would like to speak with you to learn more and ensure your concerns are properly addressed. Please reach out to me through the number below when you are available. Thank you, Golden Gonzales Sales Manager 361-698-3422
Satisfaction Again at Access Ford/Lincoln
Lacie and the Service team at Access Ford/Lincoln proved to me again that they strive to provide the best in customer satisfaction. They continue to bring me back when my vehicles need service.
Satisfaction Again at Access Ford/Lincoln
Lacie and the Service team at Access Ford/Lincoln proved to me again that they strive to provide the best in customer satisfaction. They continue to bring me back when my vehicles need service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tony, Thank you for the review! We are glad you had a great customer experience with us here at Access Ford of Corpus Christi! We hope to see you again down the road!
Dealership is a JOKE ,FAKE PRICES no incentives.
FAKE PRICES TO GET PEOPLE IN THE DOOR. ADVERTISING ON INTERNET AND THEIR WEB SITES REFUSES TO HONOR PRICES. DON'T BUY HERE. No IDEA WHO IS IN CHARGE OF WEB PRICES BLAME THIRD PARTY BS. NO HONOR AT ALL ON MEMORIAL DAY WEEKEND SALES...
Dealership is a JOKE ,FAKE PRICES no incentives.
FAKE PRICES TO GET PEOPLE IN THE DOOR. ADVERTISING ON INTERNET AND THEIR WEB SITES REFUSES TO HONOR PRICES. DON'T BUY HERE. No IDEA WHO IS IN CHARGE OF WEB PRICES BLAME THIRD PARTY BS. NO HONOR AT ALL ON MEMORIAL DAY WEEKEND SALES...
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Alex, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Craig Beverley General Manager 361-698-3405 CBeverley@lithia.com
Great Service!
Using the service department was a quick and wonderful experience from the time we were greeted to when we checked out! Will be back, Definitely!
Great Service!
Using the service department was a quick and wonderful experience from the time we were greeted to when we checked out! Will be back, Definitely!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer
Friendly and knowledgeable staff. Clean and comfortable waiting area.
Customer
Friendly and knowledgeable staff. Clean and comfortable waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
They told me they check the wiper blades and they were good but they did not as both sides Have a slice in them right in the middle they also did not call to see if I wanted my air filter or fuel filers changed
Service
They told me they check the wiper blades and they were good but they did not as both sides Have a slice in them right in the middle they also did not call to see if I wanted my air filter or fuel filers changed
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good experience
Nice experience having routine maintenance taken care of.
Good experience
Nice experience having routine maintenance taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Access Ford/Lincoln Service Center review
Although I have only ever dealt with Darlene and Juan, they are top notch service advisers. Super fast turnaround from this service center and great communications. Thanks a bunch!
Access Ford/Lincoln Service Center review
Although I have only ever dealt with Darlene and Juan, they are top notch service advisers. Super fast turnaround from this service center and great communications. Thanks a bunch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vehicle purchase
Awesome experience like always. Great Salesman Fabian Garcia!!
Vehicle purchase
Awesome experience like always. Great Salesman Fabian Garcia!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase