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Thunder Chrysler Dodge Jeep Ram

(885 reviews)
Visit Thunder Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
New (866) 459-8683 (866) 459-8683
Used (888) 257-5334 (888) 257-5334
Service (863) 733-3511 (863) 733-3511

Reviews

(885 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thunder Chrysler Dodge Jeep Ram from DealerRater.

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Truly outstanding experience, entirely via text and 1

Truly outstanding experience, entirely via text and 1 phone call, and with exceptional service and home delivery!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Still waiting on call to come back and get head rest

Still waiting on call to come back and get head rest fixed they are hanging down and is a safety issue..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service team is always prompt for all repairs, engaged

Service team is always prompt for all repairs, engaged with process and communication fluid through process. Our vehicles are serviced by Arsenio and his team for the last 4 years and we travel over an hour passed other under performing dealerships to have our vehicles serviced at Thunder!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding customer experience.

Outstanding customer experience. Very much appreciated the staff support while out of town on vacation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy process, great customer service, would definitely

Easy process, great customer service, would definitely recommend the service dept as well as the sales department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great could not have gone better.

Great could not have gone better. Bent over backwards to make sure I was taken care of

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. I hate dealerships and was expecting the worst. Great people and I would definantly come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very reliable.

Very reliable. Luis was amazing. He kept intouch so I would know what was going on. Won't use any other dealership. My experience was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worst experience ever.

Worst experience ever. Go in for one problem that they don’t even fix and end up with a completely different problem. Not once but twice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a first rate act when working with Thunder

Always a first rate act when working with Thunder Chrysler in Bartow, FL. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.