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Courtesy Kia of Brandon

(1,308 reviews)
Visit Courtesy Kia of Brandon
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,308 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Kia of Brandon from DealerRater.

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This dealer had already done me right on a repair for my

This dealer had already done me right on a repair for my existing Kia, so they were my first stop for a new car. Zac found me wandering the parking lot and was front-and-center in helping me with questions, test-drive, and purchase. Yall need to find him for your next purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brought my car in for an oil change.

Brought my car in for an oil change. Prompt service and great value with the coupon provided. Knowledgeable advisors and staff. Will bring my car back here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Litasha Thomas, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

Zack was amazing thank you so much he made the process

Zack was amazing thank you so much he made the process seamless. I would recommend this dealership to my children. Finance dept Adrian was amazing thank you Kia for wonderful employees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great rating! We are always happy to help!

Ashley was amazing.

Ashley was amazing. Best service advisor ever! I love going to Kia Brandon, especially when I have the opportunity to have a great service advisor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

miss ashley surprised us and had our car ready quicker

miss ashley surprised us and had our car ready quicker than the time.That was initially stated and a nice wash job to boot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have been to 5 Kia dealerships across 3 states and this

I have been to 5 Kia dealerships across 3 states and this is by far my favorite. I traded a vehicle in 2023 and the process was short and sweet, thank you Rosa. When I return for service appointments Jenny is a ROCKSTAR, answers my questions and makes the best recommendations. I appreciate everyone I come in contact with at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Alicia K, thanks so much for rating us so high! Be safe on the road!

When my daughter and I were met on the lot by Zachary

When my daughter and I were met on the lot by Zachary Reynolds with a genuine smile, courteous handshake and positive words, we knew it was going to be a good experience. He quickly returned with the keys to the 2025 Kia Sportage that we had found online. After we both test drove it, we sat down to make our “out the door offer”…. Knowing in advance what our bottom line was paid off! After a few trips back and forth with the manager we got down to the paperwork and drove the new car off the lot in under 2 hours. Doing the homework, having a plan and a great sales person like Zach made our car buying experience a pleasure. In fact, we liked the car and the seamless transaction so much that my husband and I went back to see Zach and bought another end of year 2025 Kia Sportage for me! Our daughter got the white one and I got the Everlasting Silver one. So glad to have met the best salesman at Courtesy Kia of Brandon.- Zachery Reynolds. 😃

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jennie and David is service we’re friendly, knowledgeable

Jennie and David is service we’re friendly, knowledgeable and quick. Appreciate their hard work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Curtesy Kia of Brandon is the worst place you would fix

Curtesy Kia of Brandon is the worst place you would fix your car. Very rude customer service. Manager - Dave Phelps is horrible, rude! They reported need for replacing cabin filter and engine filter despite the fact that I personally replaced them less than 3k before. Dave Phelps refused to show me dirty filters and when I asked to speak with manager his response was - go find him yourself. Rude, rude,rude xxxxxxx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We’re very sorry to hear about your recent experience and the way you felt treated during your visit. Our goal is always to provide transparent recommendations and courteous service. We would be happy to answer any of your questions, if you would please contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

The sale person was very friendly very helpful my

The sale person was very friendly very helpful my experience was very pleasant I was please with interaction with everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.