Reviews
I call on Friday for oli chnage and they next day
I call on Friday for oli chnage and they next day service that was really good short of time and when I went there I feel like I m at home .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Harnish, thank you so much for your positive comments about Courtesy Kia Of Brandon!
Always quick and reliable, has a nice area to wait for
Always quick and reliable, has a nice area to wait for your service. good job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First vehicle service at Courtesy Kia of Brandon.
First vehicle service at Courtesy Kia of Brandon. I received excellent service and had great communication with Ashley.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gage and Frank were incredibly helpful and knowledgeable,
Gage and Frank were incredibly helpful and knowledgeable, taking the time to understand my needs and providing tailored solutions that perfectly fit my situation. They were patient, professional, and went above and beyond to ensure I was completely satisfied with my purchase. Thank you Gage and Frank!!! -Edgar
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Edgar Garcia, we are delighted to see this rating! Have a great day!
Basic oil change was performed.
Basic oil change was performed. An additional (minor) service was recommended by the technician, which I approved. The work was completed earlier than the estimated completion time, which was good news since I was waiting for the car Courtesy Kia.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
:-) Wow! Thank you for rating us so many stars!
Jenny at Brandon Kia was very nice and professional.
Jenny at Brandon Kia was very nice and professional. She kept on contact with me during the entire appointment and the other staff members were just as friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did!
Purchasing a car has become so easy when visiting Kia if
Purchasing a car has become so easy when visiting Kia if Brandon. It was fast and a quick process and they met all of our requests.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ana Benitez, we really appreciate this positive review! Thanks so much!
Exceptional customer service.
Exceptional customer service. All of my concerns were addressed and verified with documentation. I left completely satisfied with the service provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brandon and Eloy are super great.
Brandon and Eloy are super great. Give them a raise in pay . Awesome employees. I will definitely recommend them to friends and family. Stressing free and very chill department
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Went to get an oil change, the advisor was very rude.
Went to get an oil change, the advisor was very rude. Did not explain any additional repairs or recalls. After the oil change while still waiting I had to keep asking the advisor for information on each item. She acted like it was an annoyance to answer. I made the appointment on a coupon sent to me and it was stated on the appointment reminder. But she angrily commented that i should have stated it was a coupon before the oil change. Considering she did not give me a chance and it was stated on the appointment notice! I will probably continue to go there for service as its close to my work but i would NEVER recommend this advisor...Jenny Monge.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, Thank you for sharing your experience, and we sincerely apologize for the experience you had during your visit. Clear communication and respectful customer care are fundamental, and we regret that this was not your experience. Your frustration regarding the coupon is completely understandable, especially since it was included in your appointment details. It’s disappointing that this was not handled appropriately and that you were made to feel uncomfortable for bringing it up. We would like to speak with you further about your experience. We will be reaching out, but if you haven’t heard from us yet, please contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250