Reviews
A Difficult Experience
I've purchased many new cars elsewhere and this dealership has not been a pleasant experience for me. The internet prices are deceptive - add about $3k to the online price and then add $1895 to every car for dealer installed options. I had difficulty getting after sale commitments resolved and unfortunately had to resort to negative social media to get the job done. Thank you Andrew and Brett for resolving the situation.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time out to write a review of our dealership. We pride ourselves in exceeding the needs and expectations of our customers, so I regret to hear that you feel this way about our dealership. Please contact me at your convenience If you would like to discuss. Andrew Dunton, General Manager, 813-580-5250
Andres Amaya Is the BEST!
I knew exactly what car I wanted to purchase from KIA. At first I went to KIA in Bradenton and did not have the sales experience I was looking for. That same night I reached out to KIA Brandon and talked to Andres. From that phone call on, I knew I wanted to purchase my car from him! He was very knowledgable and he talked to me like I was a human, not just a sale. He made my first car experience very memorable. Not only did I walk away with an amazing car, I walked away knowing I made the right decision. Thank you to the KIA Brandon team and especially Andres. I cant wait to work with you more in the future. I am very honored to be apart of the KIA family for Life!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review of Courtesy Kia of Brandon. I am proud to hear that Andres was knowledgeable and made your first car buying experience memorable. We appreciate your customer loyalty and we look forward to serving you again in the future. Andrew Dunton, General Manager
Great experience!
I had a great experience purchasing a car from Erich Freeman and Courtesy Kia. Erich took customer service to the next level . He went above and beyond to make my car buying experience pleasurable. He was extremely knowledgable and patient and paved the way to a smooth and easy transition thru the buying process. I would definitely buy another car thru Erich and Courtesy, and will recommend both Erich and Courtesy to everyone. Thank you for making what could have been a stressful experience a pleasant and fun adventure. And I also got a great car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carlene, I am glad you enjoyed your experience at Courtesy Kia of Brandon. I am happy to hear that Erich went above and beyond for you. Please let us know in the future what we can do to assist you further. Andrew Dunton, General Manager
New car for my daughter!
I went to Courtesy Kia looking for a new car for my college age daughter - something with a bit more space so I was no longer the moving van for her stuff. Jason helped me understand the differences between the various models on the lot. He really knows his stuff! I decided on the 2014 Kia Soul as it gave me everything I wanted for a price that was much better on my wallet. Then they beat the financing package from my bank saving me even more money. This is my first Kia and my first time to a Courtesy dealership. Jason and the entire experience exemplified the name - I will be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review of Courtesy Kia of Brandon. We appreciate your business and I am glad that Jason knows his stuff and and helped to save you money. Please do not hesitate to contact us if we can be of any further automotive assistance. Andrew Dunton, General Manager
Rio Hatchback
Went to a couple of Kia dealers. Got an idea of what I wanted. Checked online for a week or two and then saw the one I liked . Contacted the dealer online, went there and took it for a test drive and bought it. Stress free price negotiation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I am glad you enjoyed your experience at Courtesy Kia of Brandon. It gives me great pride to know that you had a stress-free experience. Please let us know in the future what we can do to assist you further. Andrew Dunton, General Manager
Brandon kia review
Overall, the experience was great. My sales person talked a lot, however and it wasn't on the car just more about other stuff and when he did talk, he mainly spoke to my dad rather than me even though I was the one buying the car. He was nice but he should have put more effort into talking to me and dealing with me than my dad.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Caitlyn, Thank you for your positive review of Courtesy Kia of Brandon. I am happy to hear that you had an overall great experience. Enjoy your new vehicle. If there is anything we can do for you in the future, please let us know. Andrew Dunton, General Manager
2016 Kia Optima
I had such a great experience at Courtesy Kia of Brandon. Darryl set me up with a wonderful deal to lease a new 2016 Kia Optima. I could tell he really cared about me being happy with the purchase which I appreciated. Great car salesman and a great dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, Thank you for your positive review of Courtesy Kia of Brandon. I am happy to hear that Darryl took care of you and made you happy. If there is anything we can do for you in the future, please let us know. Andrew Dunton, General Manager
Love my new car!!
Great experience, went to buy a used car, came home in a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am glad you enjoyed your experience at Courtesy Kia of Brandon. It gives me great pride to know that you had a great experience at our dealership. Please let us know in the future what we can do to assist you further. Andrew Dunton, General Manager
Excellent car buying experience
Jason was very friendly and really knew the Kia line. I purchased a 2016 Kia Soul and love it. The transaction and the atmosphere made buying the vehicle and financing it a nice experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Les, I am glad you enjoyed your experience at Courtesy Kia of Brandon. It gives me great pride to know that Jason was friendly and provided a nice experience. Please let us know in the future what we can do to assist you further. Andrew Dunton, General Manager
With the awesome help from Andriy, Brett, and Robert Leach
My daughter and I walked into Courtesy Kia just to look and because of Andriy's patience and care I walked out with the car I wanted and was looking for without any sales pressure at all! Andriy helped me get what I wanted and not what most car sale lots want you to have...Robert Leach did an amazing job with all his knowledge to seal the deal! You guys feel like family now! Thanks for your awesome team work!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review of Courtesy Kia of Brandon. I am very pleased to hear that Andriy was patient and Robert was knowledgeable. We are happy to welcome you into our Courtesy Kia family. Thank you for your business and we look forward to working with you again in the future. Andrew Dunton, General Manager
