Reviews
Exemplary service
I was preparing for a trip when my right rear beak sensor malfunctioned. I was out of warranty so I was going to have my local mechanic do the repair. It was scheduled for a Monday. But on the Friday my wife had to make an emergency trip to NC on Sat. My mechanic could not reschedule for the earlier time so I called the Kia dealer. He was able to get the part and schedule me in on Friday and my wife was able to make the trip on Sat.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, Thank you for your positive review of Courtesy Kia of Brandon. I am happy to hear that we were able to get you in and we provided exemplary service. If there is anything we can do for you in the future, please let us know. Andrew Dunton, General Manager
Factory recall
No problems. Work was accomplished in minimum time.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Raymond, Thank you for the 5 star review of Courtesy Kia of Brandon. Our goal is to provide excellent customer service and I am pleased that the work was accomplished in a minimum amount of time. Thank you for your business and we look forward to serving you again. Andrew Dunton, General Manager
Outstanding service!
Thank you Ashley for the great service and help. Truly was a pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Randall, I am glad you enjoyed your experience at Courtesy Kia of Brandon. It gives me great pride to know that Ashley provided great service. Please let us know in the future what we can do to assist you further. Andrew Dunton, General Manager
Clean Dealership
Went to dealership for a recall.Had other things done.Repairs were done in a timely manner.Iam very pleased with visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review of Courtesy Kia of Brandon. Your satisfaction is important to us, so I am pleased that your repairs were done in a timely manner. We look forward to working with you again. Andrew Dunton, General Manager
Fun buying a car today with Tony Rossano & John Craighton
Purchased a 2016 Sorento today. It was a great experience from beginning to end. Everyone was friendly, courteous and helpful. Tony helped my wife and I with the test drive and questions. John was extremely helpful during negotiations. Bassam Hamdar helped make the finances go smooth. It was a enjoyable experience and would buy a car there again. I give the Dealership a definite 5 Stars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review of Courtesy Kia of Brandon. I am very pleased to hear that Tony, John, and Bassam were helpful and created an enjoyable experience. Thank you for your business and we look forward to working with you again in the future. Andrew Dunton, General Manager
Fantastic as always
Ashley was fantastic in taking care of me during my latest service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review of Courtesy Kia of Brandon. I am proud to hear that Ashley was fantastic. We appreciate your customer loyalty and we look forward to serving you again in the future. Andrew Dunton, General Manager
happy service customer
they were good. I got my car back faster than i thought i would and the price was not as bad as i thought it would be.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tony, Thank you for your positive review of Courtesy Kia of Brandon. We appreciate your business and I am glad that my team provide good customer service. Please do not hesitate to contact us if we can be of any further automotive assistance. Andrew Dunton, General Manager
GREAT SERVICE
COURTEOUS SERVICE, GOT IN RIGHT AWAY, ENJOYED THE COFFEE, PLEASANT PERSONNEL, VERY CLEAN DEALERSHIP..................,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennie, Thank you for your positive review of Courtesy Kia of Brandon. We appreciate your business and I am glad that my team was courteous and they got you in right away. Please do not hesitate to contact us if we can be of any further automotive assistance. Andrew Dunton, General Manager
Great Sevice
I had some lights come on my dash after being at another place for service. I came here because it was closer to my home thinking they would just turn off the lights. Turns out had to have more then that but they were very polite and knowledgeable about what needed to be done even before looking at the car. I thought it would be there all day but they finished the work in a very timely manner. I will diffidently be using this dealer from now on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joyce, We at Courtesy Kia of Brandon appreciate your positive review of our dealership. I am very pleased to hear that my team was polite and knowledgeable. Thank you for your business! Andrew Dunton, General Manager
awesome dealership
No haggling the price predetermined by phone ...no dealer games nice for change.2500 cheaper then local dealership in venice
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Keith, Thank you for your positive review of Courtesy Kia of Brandon. I am very pleased to hear that my team didn't play games and was awesome. Thank you for your business and we look forward to working with you again in the future. Andrew Dunton, General Manager