Herrnstein Chrysler Dodge Jeep Ram Kia

Love how the Service Department takes care of my car! They are fast and make suggestions that really help me plan to prevent issues. The staff is courteous and helpful, always checking in on me while I wait in their comfortable lounge and they keep me in the know if something comes up. I have had great experiences each time I have gone over the last two years for service. I will know where to shop when it’s time for a new car!

Beware!!!!! They have someone there that is a thief!!!!! They will go through your glovebox and take personal belongings and then deny it!!! Stay away!!

I'm posting my review on multiple rating sites. This branch in Herrnstein in Waverly is wonderful. We had chosen a car via cars.com and decided to see this one. We drove 2 hours to get there, knowing that the truck listing might not be what we wanted Well the truck fit the bill, we set up financing easily, and we were on the road. Staff members stopped over to thank us for purchasing from the business. We highly recommend Hernnstein in Waverly. By the way, my review is legit. I did clip a photo of the listing.

10/10 experience with Kelly Whitten when buying my 2025 Gt Line k5. Kelly worked hard to get me into the car I wanted and went above and beyond to make sure I was taking care of in a timely manner. I was able to communicate with Kelly back and forth all day while I was at work. He got the deal done. I forwarded him some items and came in to sign and pick up the car and was there for a total of 20 minutes and that was with Kelly going over all the features of the car as well. The lady in finance was great too! She didn’t push me into buying gap or an upgraded warranty. She explained it all to me and then let me decide. Everyone I encountered was friendly and helpful. Thank you all!

Would not recommend. Messed something up on my car when they were replacing a switch and was told they would give me a call when to bring my car back. Well it’s been a month and no calls. I’ve called and tried to talk to someone in the service dept and the lady knew nothing about it and said she would have someone call me the next day. It’s been almost two weeks since I talked to her and still no call.

Considerate and helpful, a calm and organized experience from beginning to end. Would buy another one again! Thanks

We had a GREAT experience buying a used Mini Cooper Clubman recently. The car was even better in person than shown in the online pictures. Ryan was fantastic to work with and took care of us like family. He even waterproofed our temp tag so it wouldn't get wet or run in the rain. Financing was very straight-forward and up front about everything. We were in and out in a little over 2 hours and that was with the test drive and trade. We'd purchase there again, and that's the best compliment I could give!

I am 72 years old and have owned over 60 vehicles. I recently purchased my 4th vehicle from Hernsteins of Waverly and couldn’t be happier. My salesman, Alex, and the finance man, Ethan, were extremely courteous and professional. Great experience!

Absolutely an awesome experience! Thomas and Bryce were fantastic during the sales process! We are from Sandusky but will definitely make the drive to buy another car….Nice work guys! Rick loves his Jeep! Thanks! Vanessa

I bought a 2022 Jeep Cherokee Jan. 26, 2023. My salesman was Danny Boggs. If you need a car i highly recommend Danny. He makes you feel comfortable and welcome, he will try real hard to find you a good deal. My experience at Herrnstein of Waverly was excellent!