Skip to main content

Mullinax Ford of Kissimmee

(761 reviews)
Visit Mullinax Ford of Kissimmee
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (888) 649-5229 (888) 649-5229
Used (877) 743-5439 (877) 743-5439
Service (888) 904-3118 (888) 904-3118

Reviews

(761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Kissimmee from DealerRater.

Want to share your experience with this dealership?

Write a review

2015 Ford Expedition

The buying process went well and was fairly simple. The price was reasonable and the incentives offered was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the feedback! Glad it was a positive buying experience at Mullinax and we hope to have the opportunity to work together again.

Great experience

I traded my Ford Fusion for a 2016 Ford Focus and my experience was great! Everyone was pleasant, informative and helpful. I love my new car! I've been a Ford customer for years and Mullinax Ford is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words and congratulations on your new 2016 Ford Focus! Happy you are loving it and we look forward to working with you again!

typical southern

I tried to buy a car but got the typical run around now I know why import dealership sell more vehicles, one phone call thery have me approved over the phone now I just have to pick up my new car later today.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2016 Mustang GT/CS Purchase

Purchased our 2nd Ford from Mullinax! Always a smooth process! Their express lane service is great! As I have recommended in the past, friends have purchased new and used cars from them. Thanks again for a smooth transaction! - Will W. Orlando, FL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to leave us a review. Your loyalty to Mullinax Ford is truly appreciated. As well as your recommendation to friends. We hope you are enjoying your recent purchase and look forward to working together again!

2016 Ford Fusion

This is the second Ford Fusion I purchased from this dealership in Kissimmee Florida. They have a great sales staff and service dept there you can't go wrong by purchasing a car from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for returning to Mullinax for another purchase. The Ford Fusion is a great vehicle; we hope you are loving your new one! We wish you many happy miles and look forward to working with you again.

Great reception, Great service.

I was on vacation from Canada and attended this dealership for an oil and lube change. I was immediately greeted by a gentleman after I pulled in and he had a service rep (Trish) attend my vehicle. Trish was very attentive, took my info, explained the process and directed me to the comfortable lounge area where they had free bottled water. My vehicle was taken in for service within several minutes. The service was performed and the wait time was minimal. Trish explained the checks made and I was good to go. I would recommend this Dealership for travellers needing this type of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review. We are happy you chose Mullinax Ford for your service needs and that you were happy with our team's work! We hope you enjoyed your visit in Florida and wish you many happy miles.

Third Time as good as the First

I have such a great time purchasing vehicles from Mullinax. Relaxed and no pressure is all I can say, Eric the Sales Manager and Brad in Sales were very responsive and did everything to make yet another purchase successful. I will be back in the future for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New vehicle

Of all the vehicle purchases I have made over the years this was the most up front, friendly, and easiest I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the kind comments! We are happy you had a great buying experience with the Mullinax Ford group and we look forward to assisting you in the future.

New 2016 Mustang Shelby 500 GT convertible

We love our new Mustang convertible. Mark Timmins and the other staff members made the whole purchase experience a pleasure and we would certainly recommend Mullinax Ford Kissimmee to our friends.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations on the purchase of your new 2015 Ford Mustang Shelby 500 GT! We're glad Mark and the rest of the Mullinax Ford group made it a pleasurable experience. We hope you will consider us for all of your future vehicle needs and that you are loving your new ride!

Best purchase ever

I was amazed with Mullinax Ford. From the moment we stepped on the lot until the moment we drove away in my new F-150, the sales people were spot on with courtesy and a no push attitude. They listened to exactly what I said and wanted and found exactly the truck that I planned on getting. The price was excellent and they gave me more for my trade than I expected. When we came to pick up the vehicle, it was cleaned and ready to go. The entire transaction was over before I knew it and the rep walked us through every aspect of the truck before we left. Just a fantastic experience overall. My wife said she would get our next vehicle there and she Hates car dealerships. Just can't say enough good things about them !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments. We are happy to hear our team exceeded your expectations and helped you find an F-150 you and your wife love. We truly appreciate your business and are excited to work you with in the future!