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Mullinax Ford of Kissimmee

(761 reviews)
Visit Mullinax Ford of Kissimmee
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (888) 649-5229 (888) 649-5229
Used (877) 743-5439 (877) 743-5439
Service (888) 904-3118 (888) 904-3118

Reviews

(761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Kissimmee from DealerRater.

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Easiest car buying transaction in the world.

Easiest car buying transaction in the world. I will definitely recommend it to my friends and family.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that your car buying experience was smooth and easy. Thank you for considering recommending us to your friends and family!

Excelente la atención, Joan super profesional y

Excelente la atención, Joan super profesional y responsable. Explica paso a paso y detalladamente. Busca opciones de acuerdo a las necesidades de cada cliente. 100% recomendado

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

¡Gracias por tu reseña, Alejandra! Nos alegra saber que Joan te brindó un servicio excepcional y te ayudó en cada paso del proceso. Apreciamos tus recomendaciones y esperamos verte nuevamente. ¡Hasta pronto!

Excellent treatment, they do not oversell, comprehend

Excellent treatment, they do not oversell, comprehend your needs and provide an excellent service. Absolutely recommend and God bless all of them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We prioritize understanding and meeting the needs of our customers, ensuring a transparent and genuine buying experience. It's heartening to hear that our commitment to excellence is recognized and appreciated. Your recommendation means a lot to us, and we're grateful for your trust in our services. May you have many joyful miles in your vehicle, and blessings to you as well!

It was certainly a delight to do business with Mullenex

It was certainly a delight to do business with Mullenex Ford dealership. Christian is a fine salesman. He is very knowledgeable and helpful to assist me in selecting a automobile. Great job! And the results and selection was finalized.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Henrietta, for your kind words. We're thrilled to hear Christian provided knowledgeable assistance during your visit. We look forward to serving you again in the future!

Understanding, attentive , effective in your work .

Understanding, attentive , effective in your work .communicative, responsable , respectful, faster, honest, intelligence, knowledge , kind. Good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback, Yotano!

Mullinax is a community institution with the size and

Mullinax is a community institution with the size and scope that let you know you'll be supported for years to come.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review!

I took my 2014 Ford Focus Titanium into the shop to

I took my 2014 Ford Focus Titanium into the shop to repair a gas leak. It took a whole week to replace the gas tank and all the parts that lead to the fuel entrance (there's no cap). The 1st time I stop to fill the tank, it took 20 minutes. The gas nozzle kept stopping every 2-3 seconds. Three times after that when refueling I had the same problem. Took the car back today 10/12 /2023 at 8:30am to fix the problem and now is 5:50 pm and I haven't received a call or message from Taylor or anyone at the service department. I even left a voice message for a manager to call me. I even had a chat with someone named Cassandra who wasn't able to help me , she was asking for information that they already have. What ever happened to " Keep the customer happy and informed ".

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tonia helped me find a truck that checked all the “must

Tonia helped me find a truck that checked all the “must have” boxes after my daughter totaled out her previous one. She made all the arrangements to have the vehicle delivered to my home several hours away. She will definitely be my first call before buying again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Tonia provided such exceptional service and helped you find the perfect truck for your needs. Her dedication to ensuring your satisfaction, even with the convenience of home delivery, truly stands out. We're grateful for your trust and look forward to assisting you with any future vehicle needs. Thank you for choosing us and for your kind words!

Compre mi carro aqui y cuando tenga la oportunidad en el

Compre mi carro aqui y cuando tenga la oportunidad en el futuro vendre y comprare aqui otra vez

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

¡Gracias por confiar en nosotros! Nos alegra saber que tuviste una buena experiencia. Esperamos verte nuevamente en el futuro. ¡Hasta la próxima!

Very Excelent Good, approved what I was expecting, I

Very Excelent Good, approved what I was expecting, I can't feel better with it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank yo for the great review!