CarMax Orlando

Although I did not end up buying a car from this dealership they were very excellent in every way. They answered my questions promptly. They advised me they would meet the price of any dealership in Florida. I liked them a lot and would’ve bought from them had I not found my dream car through a local seller (not a dealership) and purchased directly from him.

Warranty from Kia transfer did get explained well the rest of the process was great

Jose Ramos was amazing & patient with helping pick my next car . Thank you for the help

Ily, sale Manager is the best! Gabriel, part of her team is excellent. Thank you both for providing the best experience and customer service.

Sedric was wonderful and very helpful getting through the process. I worked online with a couple of online associates and did most of what needs to get done via the internet and phone. My only issue was we were set up for expedited check out, being told it should be between 30 minutes and an hour, but the entire process actually took a little over 3. Sedric kept us informed about what was going on throughout. The car was all ready, clean as new and any imperfections (extremely minor) had been documented. We left very happy.

This location is very clean and organized and the sales team are outstanding!! Thank you

I am Very pleased with my purchase. They went above and beyond after my purchase. I was happy with the original purchase. They felt like there’s more they could do so they fixed up my exterior with painting detailing. Amy took good care of me. She was friendly and responsive through the entire week.

Did most of the work online myself, once I went in to the Dealership it was pretty quick and painless! They already had the car waiting and the plates ready to take home! No complaints! Ask for Al he is awesome!

I visited on a Wednesday, had an appointment that Friday to buy the car I’d chosen, was unable to go then, so told them I would come the next day and to please make sure the car was ready. Called them that next day to say I was coming, they said sorry but the car was not ready and would be the following Tuesday. Came in Tuesday they said the car was ready, but apparently it had not been ready at the start of the day and they rushed to get it ready. When I was at the point of driving my car away, noticed all these things wrong with the car and that it clearly was Not ready. So they said I could bring it back to get it all fixed. Nightmarw of an experience.

I was surprised so curtious as you walk in the door wanting to help / Great