CarMax Orlando

2.0 out of 5 2.0
Rectangle 48
Sales 10:00 AM - 9:00 PM

CarMax Orlando Hours

Sales

Monday

10:00 AM - 9:00 PM

Tuesday

10:00 AM - 9:00 PM

Wednesday

10:00 AM - 9:00 PM

Thursday

10:00 AM - 9:00 PM

Friday

10:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2016

"Experience Clear and Simple Car Buying and Selling"

Reviews

2.0 out of 5 2.0
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 6, 2019

    I traded in a 6 month old Lexus hybrid for a Mitsibushi lancer. I paid $20k for the lexus and my 16 year old pretended to like it but he hated it. It was... a lame hybrid and his friends laughed at him. So before he even got his license and had only added 400 miles to the car I took it back. Eliot got me a deal on a Mitsibushi with 19,000 miles. The trade in came back at $14,000. Eliot WENT BACK AND GOT ME A BETTER DEAL! because I was a previous Carmax customer. I ended up with a 5 year warranty on the Mitsubishi and a $700 refund... You cannot beat Carmax. If you buy cars from this dealership THEY LOOK AFTER YOU. Genuine customer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 5, 2019

    Drove 6 hours round trip from Port Charlotte to look at a car and trade in a 2011 Ford Expedition. Wanted down payment of 10,000 dollars to finance the... car. Walked out of dealership and bought from ford dealership in ft Myers with only trade and 1500 dollars more for my trade. Purchased a 2018 Expy was looking at a 2018 Suburban at CarMax. The salesperson was not the issue at CarMax Review written by Rodney Waltman 05NOV19

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 19, 2019

    Offered half price of retail value to purchase car on kbb. Waste of time. Have been to other Carmax and had a fair price. This Orlando Carmax is the worst.... Wait for an hour to be told they don't offer kbb trade in price not even close. Go to a different Carmax or another place because once you go here the price stays in the system and you can't have it reappraised for a higher value at another Carmax.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    15 people out of 15 found this review helpful. Did you?
  • 5.0 out of 5
    January 6, 2019

    I have purchased 3 cars and sold 4 here. Always had a positive experience. Worked with Tarek A. twice. Fabulous experience. Ask for him you won’t be sorry!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 15, 2018

    Several problems with engine stopping but Lincoln Dealership repaired under warranty. One problem was rust coming thru under right driverside door and... CarMax took in and getting repaired. After a little over a year the rust has come back more and Service said out of warranty and won't fix. They just covered up the rust temporary and should be responsible. If it wasn't same place I might understand but where they fixed it they should be responsible. Rude Service Rep. We bought 2 cars, a Porche and Lincoln.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    11 people out of 11 found this review helpful. Did you?
  • 1.0 out of 5
    April 21, 2018

    Getting appraisal here is a complete waste of time. Brought in a low mileage extremely clean, no accident, beautiful Honda accord, and was offered below... rough NADA wholesale. I ended up selling it easily myself for thousand more than they offered me, and still below retail.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    15 people out of 17 found this review helpful. Did you?
  • 1.0 out of 5
    March 5, 2018

    They approve you online.have you pay,get insurance, sign all the papers, had me there all nite...washed the car put the tag on it and then tell me on a... Saturday nite with my two kida with me.im no longer approved

    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    24 people out of 25 found this review helpful. Did you?
  • 2.0 out of 5
    February 13, 2018

    Our sales process went fine but when we paid to have our title sent overnight, they claim they didn't get it within the allotted five days, therefore we... were charged $87 for a duplicate title. We have purchased 7 or 8 cars from CarMax but this last purchase at Orlando CarMax left a very sour taste in our mouths. Our attempts to speak to someone have resulted in being left on hold indefinitely, or no one coming to the phone at all.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    15 people out of 15 found this review helpful. Did you?
  • 1.0 out of 5
    January 31, 2018

    I don't trust apologized said transfer one to dealer close to you anything I look is no longer after tell with the salesmen. Asking for 3 different suv... said transfer is ready around 5 minutes no more longer and offer me other car in the Orlando store

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    9 people out of 14 found this review helpful. Did you?
  • 1.0 out of 5
    March 16, 2017

    Poor follow up I sent an inquiry using the Cars.com portal about a used 2013. MDX. The dealership did not respond.

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    10 people out of 10 found this review helpful. Did you?
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