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Chaparral Ford Inc

(185 reviews)
Visit Chaparral Ford Inc
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 8:00am–6:00pm
Tuesday 8:30am–8:00pm 8:00am–6:00pm
Wednesday 8:30am–8:00pm 8:00am–6:00pm
Thursday 8:30am–8:00pm 8:00am–6:00pm
Friday 8:30am–8:00pm 8:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 344-6634 (855) 344-6634
Used (855) 570-4196 (855) 570-4196
Service (855) 570-0104 (855) 570-0104

Reviews

(185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Owner is personable & Joshua Nixon is a wonderful sales

Owner is personable & Joshua Nixon is a wonderful sales rep, who made the sales process easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business! We are glad we were able to help you! Zach Morris General Manager Chaparral Ford

Excellent excellent excellent excellent excellent

Excellent excellent excellent excellent excellent excellent excellent!!! No further comments needed! This dealership is excellent! I am so thankful I met the owner at rehab on Highway 90 - Mannies place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

⭐️⭐️⭐️⭐️⭐️ Big thanks to Chaparral Ford in Devine,

⭐️⭐️⭐️⭐️⭐️ Big thanks to Chaparral Ford in Devine, Texas for making my buying experience smooth and enjoyable. Their team is friendly, down-to-earth, and easy to work with—a true country dealer that treats you like a person, not a number. Located just a short drive outside San Antonio, it’s well worth the visit. Buying my Ford Transit was simple, easy, and convenient—absolutely no pressure. Whether you’re buying or servicing your vehicle, this is a dealership that genuinely cares about their customers. Roland Trevino my salesman is a true pro! Appreciate the great service,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business! We are glad we were able to help you! Zach Morris General Manager Chaparral Ford

Best service went buying a new car will buy again from

Best service went buying a new car will buy again from here best car seller Mo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, We appreciate your support! Zach Morris General Manager Chaparral Ford

Professional Service, Mr Morris took excellent care of me

Professional Service, Mr Morris took excellent care of me . Look forward to my next visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, We appreciate your support! Zach Morris General Manager Chaparral Ford

Good service talked to customer about service needed for

Good service talked to customer about service needed for vehicle good service in over all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, We appreciate your support! Zach Morris General Manager Chaparral Ford

Josh was our Sales Consultant…Excellent from the first to

Josh was our Sales Consultant…Excellent from the first to completion of the sale. Knowledgeable yet not pushy. The owner Mr Dunford, greets clients and us so genuine. Their service department which we have used in the past, is the best! All the way around, a rewarding and genuine experience…will def buy from them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, We appreciate your support! Zach Morris General Manager Chaparral Ford

Would be five stars but they forgot to rote my tires as I

Would be five stars but they forgot to rote my tires as I get done every oil change. Also, they marked for cabin and air filter but never asked if I would like it to be done, I would have had these options done by their technician. Well, when I go back, they can do them. Still best service overall from the many Ford Dealers I visit across the west and plain states.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to respond to our review platform. I'm sorry we forgot to rotate your tires, next time your in the area we would love to take care of it for you! Zach Morris General Manager Chaparral Ford

No our salesperson Mo was very professional.

No our salesperson Mo was very professional. He made sure all our needs were satisfied in the purchase of the van. From making a selection on down to handing over the keys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, We appreciate your support! Zach Morris General Manager Chaparral Ford

Fast service.

Fast service. They worked on my vehicle on time and they were done with in the hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, We appreciate your support! Zach Morris General Manager Chaparral Ford