Reviews
Slow and having an appointment means nothing.
Slow and having an appointment means nothing. They couldnt even find my car in the system because the service person couldnt enter it correctly. Almost got the wrong filter during on oil change. I dont have faith in their ability to do a good job.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Alexis was great, listened to me actually had a
Alexis was great, listened to me actually had a conversation with me that didn’t involve cars. She got the deal done. She’s excellent
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com
Friendly , straight to the point.
Friendly , straight to the point. Explain my issue clearly. Excellent personality and easy to talk to.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107
They always do what they say and in the time they
They always do what they say and in the time they promised the work would be complete.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107
Very sales oriented and customer friendly,treated as like
Very sales oriented and customer friendly,treated as like family .would recommend to others for a great experience on buying a vehicle.looking forward to to purchase next vehicle.hopefully service department is as great as with sales people
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We’re glad to hear about your positive interaction with our sales team.
Jim, at the service department, is outstanding!
Jim, at the service department, is outstanding! The team there was able to take the car in with very little wait time. And it was fixed just as fast.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting your experience with our team at Phillips Chrysler Jeep Dodge Ram. We appreciate your positive feedback and support.
Thomas is a very good communicator.
Thomas is a very good communicator. He was easy to work with and very transparent.. I tried to buy it several different places before finding my van at the dealership.. my experience with Thomas was very refreshing and honest. Thank you for making the buying process easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com
Horrible - they half-xxx fix one thing and break two
Horrible - they half-xxx fix one thing and break two others. And they don’t care given it’s a dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback, Pete. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107
Very friendly, professional, and knowledgeable.
Very friendly, professional, and knowledgeable. This was my second new vehicle purchase from them. Planning on my next purchase to be from them, also. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Phillips Chrysler Jeep Dodge Ram. We're grateful for your recommendation and look forward to seeing you again.
Bobbieann is the only thing this dealership has going for
Bobbieann is the only thing this dealership has going for it in reference to my issues
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107