Reviews
Write a reviewBrown DCJR - Great place to buy Ram Truck
Jim Courtade was great salesman; not pushy at all. Tom Villa was easy to work with as well. Purchasing my 2021 Laramie 2500 was a great experience. I’m glad Brown DCJR had the truck I wanted. My drive from San Antonio to Devine was worth it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. John Wilson, General Manager.
Great service and quick answers
Awesome saleman answered all guestions as needed friendly service and helpful. Would recommend to other buyers this place is super.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! John Wilson, General Manager.
Great service
Customer service was great. Melissa Peña exhibits great customer service. She is friendly, helpful, and willing to do whatever is necessary to please customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! John Wilson, General Manager.
Exceptional Service and Experience
Michael Espinosa was our sales agent and was phenomenal. He corresponded with us prior to our arrival, set aside vehicles that met our criteria and was ready for us when we arrived. This was probably our best experience buying a vehicle we've ever had. We were literally in and out in 90 minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. John Wilson, General Manager.
Great customer service. Store was very clean.
Friendly and GREAT customer service!! Everyone is always very attentive with smiles on their faces. That’s what makes my want to go back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. John Wilson, General Manager.
great service,promptly serviced
quick service, great coffe and waiting area very clean thanks for everything, good customer service ,also good service on parts department recomended was very useful, thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Juan. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, John Wilson, General Manager.
Awesome Place to Buy a Vehicle
They were very patient with me as I went back and forth. They were very helpful; tried different vehicles to give me options. They communicated with me daily and after to answer all my questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. John Wilson, General Manager.
Great Prices and exceptional sales team
Michael Espinoza is very professional, kind and provided no pressure environment! All persons involved in this process were extremely helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Brown Dodge Chrysler Jeep Ram. Thank you so much for your business and please let us know if there's anything else we can do for you. John Wilson, General Manager.
Good service
I have not always had a positive experience with Brown Dodge. This time however there was a definite improvement in customer service. I was kept informed about the progress with my truck and it was fixed correctly and quickly. Best of all was the friendly attitude. Thank you for that. Life is hard enough without having to put up with crappy people working on your vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. John Wilson, General Manager.
Good people and prices
Fair pricing. Overall good deal. I like the small dealership atmosphere. They were reasonable to deal with as we came to a final price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate the kind words, Michael. We look forward to seeing you again in the future! John Wilson, General Manager.