Reviews
Trust your family with the best
A good service technician is hard to come by, but not here at Mac Haik Southway Ford. The attention to detail is truly immaculate, not only do they treat you like family, but they make sure you're safe and ready for any condition. Our rep Carlos Roca has shown us the meaning of FORD's integrity, a brand you can trust hiring reps you can trust. For every upgrade and every mile serviced, we leave it to our favorite Quicklane specialists here at Mac Haik Southway Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My sales process with Felix Ramos
After shopping around at other dealerships I was not happy with the services they tried to provide. My son saw this FaceBook post about some guy that helps everyone etc.... I then decided to stop by and see what this EXPIERENCE THE DIFFENCE IS CAR BUYING was all about. So my wife and I decided to take the trip and see what we could find. As we arrived we were greeted by Felix Ramos and I knew at that moment we would be in good hands. He was the guy from the facebook post. I did request some running boards to be put on my New Ford Ranger thinking it would have to be scheduled for a later date and Mr. Felix made sure that we would get them installed the same day and have my truck delivered. I asked him how much is it for delivery? He laughed at me and replied "Mr. Pena I work for you!" Thank you for being my salesman and I will be sending my friends and family to buy from him at Mac Haik Southway Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quality Customer Service
The wait was a tad long but its understandable. It was a Saturday morning. My salesman has always taken real good care of me and my vehicle. Callaghan (sorry for the misspell) does a great job and I always appreciate his service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Heather, we're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
F250 King Ranch
Julian Juarez did a great job in selling me my F250, he worked out every question and concerns I had, he made it easy to buy and finance with Francisco went smooth also. I was very impressed with Southway Ford after having a bad experience with Northside Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new F-250, Arnoldo! We're glad to hear we delivered such a great experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
EcoSport
Great customer service, and easy experience in purchasing a vehicle. Andy Ramos was helpful from start to finish. Highly recommend Southway Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Librarian
Great friendly and very helpful salesmen. Always had the answers to our questions. If he could not answer our question, he would get us one. Very professional and courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick service
The service was done quick and they also gave me two points I should have an eye on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
The process was pretty quick, sales rep was great very knowledgeable about the vehicle I was interested in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Owner
Mac Haik is a great place to get your car services.. The people are friendly and they explain everything before they repair it. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sharon, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Mrs. Guillen
Process was very quick. Salesperson Amaro was excellent. The only problem I had was that the vehicle purchased was very filthy. It was a gift for my husband and the truck was very dirty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
