Audi Dominion

Sales Internet Richard was the best in all aspects of. Honest , Courteous, and most of all very honest

I bought my first car from Audi Dominion 3 years back. It has been nothing but unpleasant: the entire experience. First, I was hounded by a pushy sales person Derek who kept trying all the scummy sales tactics on me: making me sign empty papers, delaying all conversations, making up deadlines, trying to sway me in directions i was explicit about not going. The purchase itself was awful, they deliberately put in an older address that I explicitly mentioned i no longer live in so the documents went to the wrong address. They sold me on a bunch of unnecessary add-ons (which to be fair was my fault, I should have known better). Post sales, all the calls that I received from them have been about upgrades and trading my car in. They got so spammy I had to eventually block their number. I also got lots of extended warranty phone calls so I wonder if they made me sign something to release my phone number. Those phone calls went on for a year and bothered me during work hours. Finally, I found out that the add-ons I had purchased could be refunded. So I called them, and they made me physically bring in my car so they could inspect the mileage and pro-rate the refund. It’s been months since then and I haven’t received the refund. If you’re looking to buy a new Audi, the showroom in South Austin is much better. I bought my second car there and the experience (sales, post sales, servicing) there has been INCREDIBLY better.

Hoy tuve una venta excelente .. Gracias a Mario y Alberto … 😃profesionales y atentos 👌. ..fue una venta placentera..

Mistreatment. Disrespectful. Unorganized. Total lack of empathy. The manager Kyle needs to go to school to relearn what customer service actually is and how to provide it to Audi customers.

Brought my car for a simple oil change, Brandy service advisor assured me my car would be done in the morning before 1000 due to my Husbands major surgery. Went to pick my car up and was brought the car out and I left, miles away I noticed the " Wrench" light was still on. Went back and Brandy said it will take 5 minutes. Almost 30 plus minutes I asked where is my car, Brandy told me the machine isn't working. In other words she let me leave knowingly the code was not cleared. "Things happen" she said, I demanded my car back ASAP due to now being there almost 45 minutes, I received my car back and practically almost missed dropping my Hisband off at the hospital. Than Lillian. Mgr, had the nerve to call me 1 WEEK LATER after she saw I wrote a negative review, she never called me back from the vm I left a week prior to, she was only interested with the poor review NOT MY DISSATISFIED VM I left a week ago. STAY AWAY FROM AUDI DOMINION!! This place has incompetent service techs, service advisors and Management that are ONLY CONCERNED WITH Reviews !!!!!! Lillian/Brandy and the incompetent service kid that tried to get away with me not noticing the code was still there need to be fired!!!!!!! Zero star dealer.

This Audi dealership tried to use bait and switch on a CPO Audi A5 that I was interested in. I saw the posting and offered full price for the car, after they took my information they then increased the price by $2000 and told me it was because the car was experiencing high interest. 2 week later the car remains unsold and they keep sending me emails asking if I'm still interested. Torrey and his manager were less than honest to work with in my opinion. While this may be a good place for some, I think it's only fair to let others know of the bait and switch tactics, followed by high pressure to sell the car.

Brandi is the best! will be definitely coming back, great experience! she was so nice, she always takes care of me when i'm there!!

Hace unos días atrás estuve con Audi dominion y compré una camioneta y estoy muy feliz con mi compra por que mi vendedor busco lo mejor para mi su nombre es Alberto Pasquel , y lo recomiendo bastante , su ayuda fue en español y me sentí muy cómoda con todas mis preguntas el me resolvió todo dejando todo muy bien explicado , muchas gracias 🙏 Alberto

This dealership has "0" integrity. I brought my vehicle in to trade & they offered $12K under KBB trade-in. After discussing with team lead Bruce Beriji the offer was increased by $8k but still $4K below KBB. The salesman I had been communicating with, Robert Mcquinn had written me stating the dealership would be offering "top dollar" for my vehicle. When I arrived, they requested they keys so they could appraise - after waiting an 1 & 1/12 hour they never even started or drove the car-yet offered $12K under KBB? This place lacks integrity-do not waste your time here.

BEWARE of Navid Montazeri in finance. He wont give you the apr your are approved for unless you ask. he will try to sell you everything and wont take no for an answer. Cops an attitude once he realizes you arent going to fall foor his pushy sales tactics. Also the Sales manager Tony is a crook as well. We agreed if i purchased the car we would powdercoat my wheels at sealer cost. I purchased the car took it back and tony told me it would be 1k. I declined. I ended up getting a hold of the powder coater and he told me he never charges them mor e than $500. slime ball even after I gave them my business.